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Krispy Kreme operations by country

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Krispy Kreme operations by country

This is a page on the global operations of Krispy Kreme.

Contents

Australia

The Australian franchise agreement also covers New Zealand however currently there are no store locations there. On October 29, 2010, the Australian division went into voluntary administration, with media reports attributing this to poor sales. As a result of this administration, several stores closed in early November 2010. As of December 2010, they have come out of Administration, and have continued trading with their remaining stores in the states of New South Wales, Queensland and Victoria. With hour long waits during the opening of their drive-through restaurants, and to this day, a free hot Original Glazed doughnut is offered to every customer making a purchase. The Australian chain has a strong fundraising program which has helped schools, workplaces, charities and non-profit organisations to raise over 10 million dollars to date. Also, unique to Australia, is a range of ice creams. A number of Australian stores have also started selling a Bakery range, including sandwiches, croissants, muffins etc.. Krispy Kreme announced partnership with 7-Eleven in December 2011, and their products are currently sold in all 600 7-Eleven stores within Australia.

New South Wales

Krispy Kreme first opened in Australia in 2003 in Penrith, 60 km west of Sydney, just off Mulgoa Road in the Penrith Panthers Football Club complex. It was the first store in the world outside the United States. The store used to offer a 24-hour drive-through service. Before opening they gave away 300,000 free doughnuts for publicity.

Since then, ten Krispy Kreme stores have opened in NSW. They now have multiple stores inside Sydney Airport, as well as Krispy Kreme Mascot located at 7 Ross Smith Avenue, adjacent to the airport. Also Krispy Kreme Liverpool. Both of these store have 24-hour drive-thru. Other stores in NSW include Auburn (on parramatta road), and a small store at central station.

Queensland

Krispy Kreme has two stores in Brisbane; the Brisbane Airport and in the Myer Centre, although many mini-stores or 'carts' are in various service centres along major roads. At some major BP gas stations, Krispy Kreme is annexed with Wild Bean Coffee and they even have deals combining products from both chains. The most recent Krispy Kreme outlet in Queensland opened at Pacific Fair, Broadbeach, on the Gold Coast. The Albert Street store in Brisbane closed down leaving the Myer Centre store the only Krispy Kreme store in the Brisbane CBD. The stores are supplied by daily deliveries of doughnuts cooked at the commissary facility in Logan, south of Brisbane.

Victoria

Few Krispy Kreme stores remain in operation in Melbourne. The first store opened on June 22, 2006, at 6:30 am in the suburb of Narre Warren at Fountain Gate Shopping Centre, and features a 24-hour drive-through service. Though most store-locations outside of Australia usually operate with a long schedule including both early mornings and late nights, the twenty-four-hour operating model is unique to Sydney and Melbourne. The store is currently hugely popular amongst Melbournians, some of whom queued for several hours during the store's first few weeks running. The drive-through queue during this period was often over 500 metres long and has been controlled by hired security guards and Narre Warren police, who directed traffic and calmed customers. When the store first opened, people had waited for 3 days creating a drive through line over 2 kilometres long. The drive through line did not stop until about three weeks after the opening and the internal store was constantly forced to remove people from the building after closing hours.

Krispy Kreme opened its second Melbourne store in the Central Business District on Collins Street. The store opened on September 26, 2006. Unlike the Fountain Gate store, doughnuts are not produced on site, but rather delivered many times during the day from both Fountain Gate and Dandenong. The Fountain Gate store is the only manufacturing (or factory) location in Victoria. A third store opened at Melbourne Central (and second CBD store) opened at on December 7, 2006, but had closed by early 2013. A store remains at Melbourne Airport along with another small outlet located on busy Swanston Street.

Krispy Kreme stores formerly operated at Chadstone Shopping Centre, Broadmeadows Shopping Centre, Westfield Knox, Eastland Shopping Centre, Crown Casino and Westfield Southland. All these stores closed in late 2010, due to Krispy Kreme Australia's voluntary administration.

Krispy Kreme are now also sold extensively via 7–11 stores in the Melbourne metropolitan area, where new stocks are delivered daily.

South Australia

Krispy Kreme opened its first store in South Australia in West Croydon on July 15, 2014. The South Australia stores are managed under the franchisee Peregrine Corporation which operate all stores in South Australia. Other stores locations include Gouger Street and James Place in the Central Business District where doughnuts are delivered daily from the West Croydon store. The West Croydon store is the only store that is open 24 hours and features a drive-thru service.

Western Australia

Krispy Kreme opened its first Perth store in Whitford City, Hillarys on November 26, 2014. The opening day broke the world record in Krispy Kreme purchases on a first day of trading with 73,200 doughnuts sold and was the most successful opening day in Krispy Kreme's 77-year history. Krispy Kreme opened a second store in Myaree on July 3, 2015. Both Myaree and Whitford City store feature a drive-thru service with Whitford City drive-thru open 24/7. Krispy Kreme is also sold at the new 7-Eleven stores and at selected Jesters stores in Western Australia where doughnuts are delivered daily from the Whitford City store.

Bahrain

Krispy Kreme opened at Bahrain in Seef Mall at September 30 and had over 300 customers on its first day.It has also opened at City Center and in Al-Jawad, Juffair.

Bangladesh

Eight shops were opened in Banani, Jamuna Future Park, Unimart, City Centre, Dhanmondi, CSD, Meena Bazar and Adabor of Dhaka as of 2017.The franchise is owned by Orion Group.

Canada

The company opened 18 stores which opened in Canada out of 32 planned. This has been reduced to six (three in Ontario, two in Quebec and one in British Columbia) as of July 2015. Many of the doughnuts can also be found at locations such as Petro-Canada and Loblaws. The Canadian operations are managed under the franchisee Krispy K Canada of Toronto, Ontario.

Colombia

On September 25, 2013, Krispy Kreme announced their expansion into Colombia, the first South American country for the company. Krispy Kreme is set to open 25 stores in Colombia's major cities including Bogotá, Medellin, and Barranquilla in less than 5 years and jointly manage the planned stores with Bogotá-based IRCC Ltda., a subsidiary of the VA! Group.

Dominican Republic

Krispy Kreme opened its first store in Dominican territory at the Winston Churchill Avenue in Santo Domingo in July 2010. It has been a popular place among Dominicans. Krispy Kreme Doughnut Corporation first franchisee store, with Dominspec, S.A. opened its first Krispy Kreme doughnut shop in the Dominican Republic on August 24, 2010. The first of a programmed 14 stores on the first phase of future expansion in the whole country. So far to date the franchise has opened 3 stores in the Santo Domingo area with another one slate to open later on 2012 in Santiago city.

Hong Kong

Krispy Kreme Hong Kong opened their first store in Causeway Bay in September 2006. After that date they also opened another store located in Soho. Both stores sold special doughnuts produced to celebrate Halloween. These stores were franchise owned.

One original donut cost HK$10 while any other donut variety cost $12.

During the years of operation, Krispy Kreme also delivered donuts around Hong Kong. Because of this many schools in Hong Kong did charity Krispy Kreme Sales.

A third Krispy Kreme store opened in December in Causeway Bay at Times Square. A fourth store opened in Mong Kok, the first outlet that was not on Hong Kong Island. Another branch opened in Discovery Bay. Krispy Kreme also opened two stores at the Hong Kong International Airport, one in the Arrivals hall of Terminal 1 and the other one in Terminal 2 ( Sky Plaza), however the store in Terminal 2 has since closed.

The Hong Kong franchisee of Krispy Kreme went into liquidation on October 27, 2008. The directors had tried to find a purchaser in the preceding 3–4 months, but were unsuccessful.

The Hong Kong franchisee was formally put into liquidation when creditors met on November 12, 2008 and at present there are no longer any Krispy Kreme franchises open in Hong Kong.

India

Krispy Kreme, through franchisee Citymax Hotels India Ltd., opened its first store on January 19, 2013 in Bangalore, Karnataka. They opened another store, also in Bangalore, in The Forum Mall

Indonesia

Up to 2013, Krispy Kreme has ten stores in Jakarta. At least seventeen more stores are scheduled to open over the next five years. The stores are located in Pondok Indah Mall 2, Senayan City, Plaza Senayan, Grand Indonesia, Mall Kelapa Gading 3, and Soekarno-Hatta Airport (Terminal 1A, 1B, 1C, 2D, 2F)

Japan

Krispy Kreme Doughnuts Japan operates 45 shops throughout the country as of September 2016. Krispy Kreme opened their first store in Japan at Shinjuku Southern Terrace in Shibuya-ku, Tokyo on Friday December 15, 2006. The original glaze sells for 160 Japanese yen. Plans are in place to build around 50 stores in the Kantō region (which will all be franchise owned) in the next five years. [1]

Since opening, the store has seen hour long waits to get in, and in the first three days the store saw more than 10,000 customers.

In the event of a long wait, this location is known for providing a free hot glazed donut to patrons waiting in the queue.

The second store in Japan opened October 12, 2007 with the Yurakucho ITOCiA complex in the Yūrakuchō district in Tokyo. The Krispy Kreme store is located on the first basement level and is expected to be a major draw for the new shopping center which is built on top of the Yurakucho station.

Kuwait

The first Krispy Kreme in the Middle East opened in Kuwait's Marina World shopping complex in late November 2006. A second and larger branch opened at The Avenues shopping mall in early 2007.

Lebanon

Krispy Kreme operates more than 9 stores in Lebanon.

Malaysia

Three stores are opened in Malaysia as of 2014. One can be found at Sunway Pyramid Shopping Mall, Selangor. The other two outlets are located in Kuala Lumpur at Mid Valley Megamall and Berjaya Times Square. As of September 2016, there are 13 stores.

Mexico

Krispy Kreme may have found success in their twenty-eight outlets in Mexico. Some Mexican Krispy Kreme locations can be found inside Walmart stores as in the USA.

Philippines

In November 2006, Krispy Kreme opened the flagship store in the Philippines. These stores are franchise owned like many others. The development deal for the franchise is awarded to the Real American Donut Company, Inc., a company owned and operated by the principals of Max's Restaurant. [2] The original franchise agreement is for 30 stores over the next five years.

The flagship store was officially opened on November 30, 2006 at the Bonifacio High Street in Bonifacio Global City, Taguig City.

Russia

Three coffeeshops were opened in Moscow in 2013.

Singapore

Krispy Kreme began operations in Singapore on October 12, 2013 with their flagship store located at Tangs Orchard Basement 1.

It was brought into Singapore by Southeast Asian retailer and franchise partner Andy Chaw, owner and operator of Star360 Group. The Tangs Orchard store is the first of 15 stores expected to open in Singapore under the Star360 Group.

The menu offers an assortment of iced, glazed, and filled doughnuts, as well as an array of premium coffees and espressos, teas and iced beverages.

At present, Krispy Kreme has 2 outlets in Singapore: the first at Tangs Orchard and the second at Raffles Place. The third is expected to open at Changi Airport Terminal 2.

Prior to the opening of Krispy Kreme in Singapore, many Singaporeans, like many other citizens of other countries, had to carry dozens of Krispy Kreme doughnuts back to Singapore on their returning flights from neighboring countries.

The café opens daily from 8 am to 11 pm.

South Africa

In May 2015 it was announced that 31 Krispy Kreme stores will be opened in South Africa within the next 5 years. The decision marks the company's first venture into the African market. In November 2015 the first store opened in Rosebank, Johannesburg. This is the 800th store opened by Krispy Kreme and the first in Africa.

South Korea

Krispy Kreme entered their first Asian market in South Korea on December 16, 2004 at Sinchon-dong of Seoul. By their first year on 2005, Krispy Kreme was able to expand with four more stores, and their location number boosted afterwards, with Jeonju getting their 100th milestone store in Korea, and the 300th Store in Asia on December 16, 2014- exactly ten years after their first opening.

As of September 2016, 129 different stores services across the country, more than any other Asia-Pacific nations. Most of the stores are gathered within the northwestern Seoul/Gyeonggi regions (58 stores), and the southeastern Busan/Gyeongnam regions (21 stores). 25 of the stores across the country also exhibits the manufacturing of the donuts, dubbed the 'Donut Theatre' (도넛극장).

Krispy Kreme Donuts is partnered with Lotte Company in Korea since 2010.

Taiwan

Krispy Kreme is set to open its first Taiwan store at the Xinyi Vieshow Cinemas Complex in Xinyi District, Taipei on December 12, 2013. It will be filling the vacuum of American donut chains left after the departure of Dunkin' Donuts in early 2013.

Thailand

Krispy Kreme opened a store at Siam Paragon in September 2010 and another store at Central Ladprao in August 2011 in Bangkok, Thailand. The popular shop of Krispy Kreme in Thailand is at Siam Paragon, Ratchaprasong, Pathumwan, Bangkok.

United Arab Emirates

Krispy Kreme opened operations in the United Arab Emirates on March 16, 2007 at the food court in Deira City Centre in Dubai. Krispy Kreme has also opened stores in the Mall of the Emirates and Dubai Festival City, both in Dubai. The franchises are owned by the Americana Group. In late 2007 a new branch opened at Khalidiyah Mall in Abu Dhabi. Krispy Kreme also opened in Al Buhaira (Kornich Khalid) in Sharjah.The latest one opened in Ajman Corniche. also there is another one in Sharjah Industrial Area next to Al Darary Area.

United Kingdom

In October 2003 Krispy Kreme UK opened their first store at the Harrods department store in London, which closed in June 2011. Krispy Kreme currently separate their stores into three categories: Factory Stores that produce all fifteen doughnuts varieties, Hot Tunnels that have the equipment to add warm glaze to original glazed doughnuts that are produced elsewhere, and Fresh locations' that rely entirely on factory stores. The latter are also seen inside larger Tesco stores.

Alabama

The popular Tuscaloosa franchise, just off the campus of the University of Alabama, was decimated in the unprecedented 4/27/11 tornado system that tore a 1.5 miles (2.4 km) wide gash through the heart of the college town, and remaining on the ground for a full 80 miles, stopping as far away as Birmingham. The franchise reopened in August 2012 with much enthusiasm from the community as one of the earliest businesses to reopen in this devastated section of town. Huntsville Also has one location, with the next closest location being in Florence, some 70 miles away.

Arizona

Krispy Kreme reentered the Arizona market when a new franchise reopened its East Mesa, Arizona, location on May 13, 2008. This location was purchased by Krispy Kreme after Rigel closed it in 2006. The new franchise owner, Dan Brinton, plans to eventually open four to five factory stores in the Phoenix market. These stores are planned to support 10 to 15 smaller non-factory stores that will only sell doughnuts and other products.

California

In January 2006, Krispy Kreme terminated the donut license of Great Circle Family Foods LLC, alleging non-payment of required fees. At the time, they were one of the largest franchisees, operating 28 stores in Southern California. Preceding this action was a financial dispute by Great Circle, culminating in their September lawsuit filed against Krispy Kreme. The lawsuit was settled in July 2006 and led to the reinstatement of Great Circle's license.

On August 22, 2007, Great Circle Family Foods and some of its wholly owned subsidiaries filed for Chapter 11 Bankruptcy. Great Circle emerged from Chapter 11 on July 6, 2009, and currently operates 11 stores in Southern California.

New England

In 2002, Krispy Kreme opened its second store in New England in Newington, Connecticut. What followed was a period of aggressive expansion throughout the region; this included a Krispy Kreme at the Prudential Center in Boston, Massachusetts, which opened on April 15, 2004 and closed sixteen months later. Initially fueled by hype surrounding the opening of Krispy Kreme in New England, this regional expansion was followed by the closing of all but one store, at the Mohegan Sun casino in Uncasville. In January 2010 the Milford store, the first to open in the region, closed after a long decline in patronage. Some say that Krispy Kreme's coffee "left many locals unimpressed, a mortal sin in the joe-loving Hub."

Krispy Kreme also opened one store in Cranston, Rhode Island in May 2003. It is now closed after receiving initial fanfare. This may be due to dominance of Dunkin' Donuts in the state.

Nevada

After opening to great hype in 2000, the franchise in Reno closed suddenly on May 15, 2008. Without warning, employees were greeted with a sign on the door that morning saying "we apologize for any inconvenience." Rising fuel costs were cited as the primary reason for the closure.

Puerto Rico

On May 6, 2008, the first store in Puerto Rico opened, followed by two additional locations in 2010 and one additional location in 2011.

Texas

In 2002, Krispy Kreme opened a restaurant-style store in the Amarillo area in Texas. Many thought that the local doughnut store was the reason the national chain closed, but this was not the case. The Amarillo Krispy Kreme closed on July 17, 2005. Krispy Kreme Round Rock closed in 2009. However, shop 251 in Grapevine remains open, as well as two shops in El Paso and two more in Austin.

References

Krispy Kreme operations by country Wikipedia