H Mart

History

The chain began in 1982 in Woodside, Queens, New York City, as a small corner grocery store. The store still exists, but does not operate the same way as other H Marts do and keeps the original Han Ah Reum name. On October 19, 1998, the chain's current headquarters in Lyndhurst, New Jersey, opened.

United States

After the opening of its first store in 1982, following the 10-year anniversary, the company began a rapid expansion by adding 10 additional stores in just as many years. While mainly concentrated to the Northeast, in 1997 the company opened its first store in Falls Church, Virginia. By 2005 the chain had 17 stores and by March 2006, the company had 22 locations. With the exception of two stores in Denver, Colorado, all of the locations were located on the East Coast. The company scheduled the opening of its first West Coast location in Federal Way, Washington, in April 2006.

As of 2016, there are over 50 H Mart locations across the United States in California, Georgia, Illinois, Maryland, Massachusetts, Michigan, New Jersey, New York, North Carolina, Pennsylvania, Virginia, and Texas.

In 2016, H Mart opened its first location in North Carolina, in the town of Cary.

After its 2001 opening, an H Mart location in Northern Virginia gained many Hispanic American employees. After cultural conflicts between Hispanic and Korean American employees in one store, the H Mart headquarters provided an intercultural training course, with translations in Spanish.

Canada

H Mart began moving into Western Canada starting in December 2003 with their first store in Coquitlam, BC. The original and the next three were a first for the Vancouver suburbs as the company opened their first western North American stores in Canada as opposed to the United States first. Seattle, Los Angeles and San Francisco weren't scheduled to open until months later and the next year, respectfully. In subsequent years, following the success of their first Canadian store, the company opened three additional locations in Downtown Vancouver and Langley in 2006 and Richmond in 2012.

In 2013, the company opened its first urban convenience format on Yonge Street and Churchill Avenue the in Toronto-suburb of Willowdale called "M2M–morning to midnight". The two-story, 4,500 square feet (420 m²) store is the first one in Canada. There are currently two other M2M stores in Manhattan.

Europe

H Mart Europe Limited was incorporated in 2009 and in 2011 H Mart opened its first store in Europe, in New Malden, London. They then opened a miniature H Mart store in 2015 on Tottenham Court Road.

Controversy

In 2012, outside the Flushing, New York, location, pop-up picket lines appeared to protest H Mart's hiring practices. According to Jim MacDonald, the protest organizer, and two friends, said that a nearby Waldbaum's closing is the reason for their discontent of the company's hiring practices which are mainly of Asians or Koreans. The trio said that several other nearby stores all have disproportionate levels of employees meaning that there were almost no white or blacks in any of the stores they visited. In a statement by H Mart stated that the company, "does not screen employees by race, but by their capabilities. The reason Korean employees dominate the chain's Flushing stores, he said, is so they can cater to an incredibly large population of residents who do not speak English."

In 2006, a civil suit was filed against H Mart for discrimination against whites when three tenants of the West Willow Shopping Mall that the company had moved into and then bought in Willowbrook, Canada. The three complainants, Rose Farrell of Colour Tech Hair Studio, John Pook of Peter F. Pook Insurance, and Lynn Wallace of Frames West Gallery filed a complaint with the British Columbia Human Rights Tribunal alleging that the company wanted to turn it into an Asian-only market. All three made the claim when their leases weren't renewed despite being long-term lease holders within the mall. In late 2007, tribunal member Lindsay Lyster dismissed their complaint on the grounds it had no reasonable prospect of success and did not merit a hearing. She found the complainants' evidence in support of their claim was not strong and the respondents disputed what they did have. Lyster wrote:

"In the end, I have concluded that the complainants' case is based on little more than conjecture based on what they read in the media and H-Mart's reputation as a 'Korean market,' as seen through the lens of their own unhappiness in being unable to maintain their businesses in the mall,"

Farrell and Farrell obo others (2007),  [1996] HUMAN RIGHTS CODE R.S.B.C., c. 210   (BCHRT)