Type Public company SGX:E02 Key people Richard Eu, Group CEO Founded 1879, Gopeng, Malaysia | Founder Eu Kong Headquarters Singapore | |
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Industry Healthcare and Wellness Area served Singapore, Malaysia, Hong Kong, China, Australia Products TCM and wellness solutions Revenue 70.58 million SGD (Q1FY2013) Subsidiaries Red White & Pure Pte. Ltd. Profiles |
Driving growth in a family business lessons from eu yan sang part 1
Eu Yan Sang (Chinese: 余仁生; pinyin: Yúrénshēng, SGX: E02) is a company that specialises in traditional Chinese medicine. It currently runs more than 300 retail outlets in Hong Kong, Macau, China, Malaysia, Singapore, and Australia, plus two factories in Hong Kong and Malaysia. The group also operates 27 TCM clinics in Malaysia and Singapore and two integrative medical centres in Hong Kong.
Contents
- Driving growth in a family business lessons from eu yan sang part 1
- Eu yan sang balance commercial
- History
- Etymology
- Business
- Science
- Retail
- Manufacturing
- Clinics
- References
The holding company, Eu Yan Sang International Limited, has been listed on the mainboard of the Singapore Exchange since 2000.
Eu yan sang balance commercial
History
In the 1870s, founder Eu Kong Pai, better known as Eu Ah Kong, left the village of Foshan in Guangdong, China and settled down in the small mining town of Gopeng, Perak. He started tin mining and noticed that the tin mine coolies were heavily dependent on opium as the easiest method for immediate relief for their medical needs. The majority were illiterate and oblivious to the dangers of opium to their health.
Eu Kong brought in herbal remedies to nurse their health, thus the set up of 'Yan Sang' shop. Eu Ah Kong opened his first Chinese medicine shop in 1879 in Gopeng. Eu Ah Kong died suddenly in 1890, aged 37.
Eu Ah Kong’s family business was inherited by his eldest son, Eu Ah Tong Sen, when he was only 13 years old. However, Eu Ah Tong Sen only took over the running of the business in 1898, after he turned 21. The family business included remittance, tin mining and rubber planting. Eu Tong Sen was heavily involved in Malaya’s tin mining industry. His prospecting of tin in Kampar led him to open a second medicine shop in Kampar, Perak in Malaya.
By the early 1900s, Eu Tong Sen expanded the family's Traditional Chinese Medicine business to other parts of Malaya, Singapore, Hong Kong and Southern China. The expanded business adopted the brand name, "Eu Yan Sang".
Eu Tong Sen died in 1941, in Hong Kong. In Singapore, a main street in Chinatown is named after him.
The family assets left by Eu Tong Sen was inherited by his 13 sons, in equal shares. By 1973, most of the businesses were sold or liquidated. Only Eu Yan Sang remained, with the family controlling 75% of the business.
In 1989, Richard Eu, a 4th generation family member, joined EYS Holdings in an attempt to keep alive the last family business.
In 1990, Eu Yan Sang Holdings was taken over by Lum Chang as Eu Yan Sang shares were sold off by the 3rd generation family members.
Within four years in 1993, Richard Eu, along with cousins from the 4th generation, Robert and Clifford Eu, successfully bought over Lum Chang's shares in Eu Yan Sang Holdings. Once again family-owned, the company was renamed Eu Yan Sang International (EYSI). EYSI was listed on the mainboard of the Singapore Stock Exchange in 2000.
As of 2012, Eu Yan Sang has 219,100% owned Traditional Chinese Medicine retail outlets in Singapore, Malaysia, Hong Kong, China and about 80 Healthy Life stores in Australia.
Etymology
The name of the company that Eu Kong started is made up of the words "Yan" and "Sang". The former means benevolent, kind or humane in Chinese while the latter represents birth, life or livelihood. "Yan Sang" literally means caring for mankind.
Business
Eu Yan Sang's primary business in the past was the retailing of herbs and brews. Today, EYS's business has evolved into a TCM offering, including clinics and wellness products.
Science
The changing demographics and sophistication of consumers have required TCM practices and treatments to be better validated. Today, EYS invests in scientific research to validate and quantify the efficacy of its TCM products.
EYS makes use of Herb Fingerprinting Technology to identify each TCM herb's unique chemical compositions. The company also conducts continuous research collaborations with tertiary institutes from Singapore and China to validate, develop and improve TCM products and treatments.
Retail
Eu Yan Sang has a distribution network of more than 300 retail outlets in Singapore, Hong Kong, Macau, Guangzhou, Malaysia, and Australia (under the brand name Healthy Life). Some Eu Yan Sang products are also carried in pharmacies, medical halls, supermarkets, convenience stores, hospitals, health clubs and spas.
Manufacturing
Eu Yan Sang has two factories in Hong Kong and Malaysia.
Eu Yan Sang's manufacturing facility in Malaysia is operated by a wholly owned subsidiary company, Weng Li Sdn Bhd.
In 2006, Eu Yan Sang invested HK$110-million in a 130,000 sq ft (12,000 m2) manufacturing plant in Yuen Long, Hong Kong which includes Hong Kong's largest concentration and extraction facility. The factory also has its own laboratory facilities for research and development.
Clinics
As of March 2013, the group operates 27 TCM clinics in Singapore, Malaysia and two integrative medical centres in Hong Kong, with practitioners trained in Chinese medicine. These clinics offer services such as acupuncture, tui na, and dispensation of TCM prescriptions.