Trading name The Ticket Factory Founded 2007 | Industry Live Entertainment Parent organization NEC Group | |
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Area served Live Entertainment and Ticketing Systems Products Ticketing technology, Ticket Sales, Ticketing Services, Distribution of event tickets and information Owner NEC Group
(Lloyds Banking Group) Website www.theticketfactory.com Headquarters Birmingham, United Kingdom Profiles | ||
The Ticket Factory, previously known as the NEC Box Office, is a primary ticket sales and distribution company based in the United Kingdom. The Ticket Factory was launched in 2007 and is a trading division of The National Exhibition Centre Ltd. The Ticket Factory head office and contact centre is based at the National Exhibition Centre, Birmingham.
Contents
The Ticket Factory sells and distributes tickets across the UK for music concerts, sporting events, festivals, comedy shows, theatre and exhibitions. The Ticket Factory is the box office for Birmingham-based venues; LG Arena, the National Indoor Arena and National Exhibition Centre, as well as being the primary agent for the Royal Horticultural Society, River Street Events and Haymarket. The Ticket Factory is member of the Society of Ticket Agents and Retailers (STAR).
Notably, The Ticket Factory became exclusive ticket agent for the Society of London Theatre’s (SOLT) ‘Get Into London Theatre’ 2014 campaign. In 2012, Barclaycard partnered with The Ticket Factory to become their official payment partner, which evolved into the Barclaycard Unwind brand and Fee Free Friday. In 2014, The Ticket Factory’s parent company, The National Exhibition Centre Ltd. announced a partnership with Virgin Trains.
History
Venues
The Ticket Factory is the official box office for two Birmingham based venues; LG Arena and the National Indoor Arena, both are a trading division of The National Exhibition Centre Ltd.
National Indoor Arena
The National Indoor Arena (NIA) is one of the busiest, large scale indoor sporting and entertainment venues in Europe. Since opening in 1991, it has welcomed visitors to over 30 different sports and an extensive variety of entertainment and music. The Ticket Factory has ticketed events from Oasis, Coldplay, Sir Cliff Richard and Kings of Leon, to Disney on Ice and Cirque du Soleil.
Genting Arena
The Genting Arena, host to large music concerts, is part of the National Exhibition Centre complex. The 16,000 capacity Genting Arena was the largest multi-purpose arena in the UK when opening in 1980 as The NEC Arena and is still a major popular venue for many large, international touring acts. The Ticket Factory is the official box office for the Genting Arena.