Teleplan

History

Teleplan was founded in Griesheim (near Frankfurt, Germany) in 1983. Initially, the company serviced broadcasting equipment. Its first customer was Broadcast Television Systems Inc.. As it grew, Teleplan acquired customers in the computer supply business, such as Sony and HP during the PC market boom of the 1980s, by providing outsourced warranty services for the PC industry in Europe.

Until 1990, Teleplan concentrated on expanding the borders of its regional foundation in order to serve customers on a larger scale. Major expansions from 1990 onwards included expanding technical knowledge, developing measuring and regulating equipment and developing software in-house in order to supervise the entire process.

By 1994, Teleplan had developed into one of the most important players in the German market in the field of CRT monitor repair with a vast number of large European customers. The German Teleplan concept was so successful, client requests for Teleplan's services from other regions became too large to ignore and Teleplan began examining possibilities for establishing a physical network of branches throughout Europe. A chronology of the company's global growth and acquisition path follows:

Milestones

1982 Foundation of the company as Teleplan Telekommunikationssysteme Vertriebs und Handels GmbH in Griesheim, Darmstadt

1990 Expansion and acquisition of contracts for industrial customers in order to deal with warranty repairs for monitors

1996 Market entry into Switzerland, the Netherlands, United Kingdom and Austria

1997 Market entry into Sweden and Italy

1998 Diverse takeovers

Relocation of the headquarters to Amsterdam, Netherlands IPO on the Neuer Markt of the Frankfurt Stock Exchange

1999 Merger with the business unit “repairs of Computer peripherals” of Xyratex / Havant International

2002 Teleplan began on cutting down acquisitions

2004 Teleplan and a group of shareholders agreed upon and substantially concluded a comprehensive financial restructuring of its debt facilities

2005 Capital Increase as part of the financial restructuring in June 2005

2007 Capital increase of 10% to raise the cash position of Teleplan

2009 Restructuring successfully implemented

2012 Teleplan delisted

2013 Teleplan celebrate 30 years of service

2015 Teleplan launch Customer Experience Center