Industry Banking Website pnbank.com.au Headquarters Perth, Australia Type of business Credit Union | Owner Members Number of employees 301 Founded 1990 | |
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Native name Police & Nurses Limited Key people Andrew Hadley (CEO)
Paul Gabb (Chairman) Products Retail banking
Insurance
Financial Planning Profiles | ||
P&N Bank is the largest bank owned and managed in Western Australia. Operating under a mutual model, P&N Bank provides retail banking services such as savings and lending products, insurance and financial planning services. With a branch network of 17 branches in Western Australia, P&N Bank also has a Perth based Contact centre, online banking facilities and is part of the national rediATM network. As a mutual bank there are no third party shareholders, as distinct from a listed company, members who bank with P&N Bank and hold a share in Police & Nurses Limited are the owners of the Bank. P&N Bank is a member of COBA, the industry body that represents the credit unions, building societies and mutual banks in Australia. P&N Bank is also the membership sponsor of the Perth Wildcats.
Contents
History
Police & Nurses Credit Society originated in Western Australia in 1990 from the merger of the Police Credit Society of Western Australia Ltd and Western Australia Nurses Credit Society Ltd. In 2001, the organisation merged with Energy Credit Union Ltd, which was the amalgamation of a number of smaller WA credit unions, the oldest of which was established in 1949. Around 15 credit unions make up P&N Bank’s history.
In March 2013, after obtaining regulator approval, Police & Nurses Credit Society became a mutual bank trading as P&N Bank.
Corporate governance
The P&N Bank Board of Directors is responsible for the Corporate Governance of P&N and its controlled entities. The Board manages the business in accordance with its policies, legislation, APRA prudential requirements and the Constitution of P&N. To ensure the Board can fulfil its responsibilities and comply with policies and ethical standards, a Code of Conduct and Board Charter are in place.
Awards and recognition
In 2013 P&N Bank took out the inaugural Pinnacle Award for Marketing Excellence for their re-brand to a Bank.
P&N Bank was awarded the Bank of the Year in the 2014 Roy Morgan Customer Satisfaction Awards