Office of Consumer Counsel

Scope of work

The OCC is authorized by Connecticut General Statutes section 16-2a to participate in any matter involving the interests of public utility consumers through administrative, judicial, or other forums. Primarily, OCC advocates before the Connecticut Public Utilities Regulatory Authority (PURA) which is an administrative forum regulating the rates and services of Connecticut's public utilities, and before the Connecticut Siting Council (CSC) when its dockets affect electric utility ratepayers. Where appropriate, the OCC appeals administrative decisions of PURA or CSC to court in order to secure a consumer-favorable outcome. In those forums and others, OCC's consumer-focused positions may align with those of other Connecticut governmental agencies such as the Attorney General’s Office (AG) and/or private non-profit groups such as the Connecticut Industrial Energy Consumers (CIEC) and the AARP.

Membership & Affiliations

At the national level, OCC represents Connecticut utility ratepayer interests through the National Association of State Utility Consumer Advocates (NASUCA), which is an association of 44 consumer advocates in 40 states. Through Federal Energy Regulatory Commission (FERC) proceedings, OCC monitors issues related to maintaining the reliability of the electric grid, negotiating Reliability Must Run (RMR) contracts, and testifying before the FERC on whole market design, the effects of electric pricing, transmission proposals and other policies concerning utility ratepayers. As a member of the New England Power Pool (NEPOOL), the OCC represents Connecticut electricity consumers on a regional and national basis at NEPOOL meetings. On a state and local level, OCC represents Connecticut utility consumers through board membership on the Connecticut Energy Advisory Board (CEAB), the Connecticut Energy Efficiency Board (EEB), the Connecticut Economic Resource Center (CERC), and the Connecticut Low-Income Energy Advisory Board (LIEAB). Each year OCC engages with legislators during legislative session about proposed legislation, it coordinates with other groups reflecting similar positions, and testifies at legislative hearings. Due to its subject matter expertise on utility ratepayers, the OCC is routinely consulted by state legislators, such as the members of the General Assembly’s Energy and Technology Committee, concerning the impact of energy policies which may require the OCC to provide written or oral testimony.

Consumer Counsel

The Consumer Counsel is appointed by the Governor of Connecticut, and appears before the Executive Nominations Committee of the Connecticut General Assembly for final confirmation by either house of the state legislature. The Consumer Counsel serves for a 5-year term of office. Following her appointment by Governor Malloy, the current Consumer Counsel Elin Swanson Katz was confirmed by the Connecticut legislature to serve a five-year term as Consumer Counsel beginning on February 21, 2012. A graduate of Cornell University, Boston University School of Law, and Trinity College, Katz has practiced environmental law at law firms in Washington, D.C. and Boston, MA. Katz then spent five years as Assistant Counsel within the Connecticut Department of Environmental Protection (now Connecticut Department of Energy and Environmental Protection) followed by her practice of environmental law with Day, Berry & Howard in Hartford, CT. Katz also served on the West Hartford, Connecticut Board of Education, taught at Trinity College, and served as a professional writing consultant. On April 8, 2014, Katz was honored as one of three recipients of the Fourth Annual Achievement Awards from the New England Women in Energy and the Environment (NEWIEE) group. The Achievement Award "honor[s] women practitioners who have achieved professional excellence within their area of specialty and have actively paved the way to success for other women in similar or related professional areas . . . ."