Puneet Varma (Editor)

Nakedbus.com

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Locale
  
New Zealand

Chief executive
  
Sheryll Otway

Founder
  
Hamish Nuttall

Headquarters
  
Auckland

Parent organization
  
ManaBus.com

Service area
  
New Zealand

Website
  
nakedbus.com

Founded
  
2006

Service type
  
Intercity bus service

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Slogan
  
Stripping the Cost of Travel

CEO
  
Hamish Nuttall (Oct 2006–)

Motto
  
Stripping the Cost of Travel

Profiles

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Nakedbus.com is a provider of low-cost long distance bus (coachline) transport services around New Zealand. It uses concepts such as yield management and no-frills to provide low fares. The company is so-named because "we have stripped out the costs that you don’t need." It is based on British online transport models such as EasyJet and megabus.

Contents

Established in October 2006 with services out of Auckland around the North Island, nakedbus.com expanded to the South Island in February 2007.

The business was earlier owned by Hamish Nuttall and Pavlovich Services, and in May 2015 was taken over by ManaBus, part of Souter Holdings, owned by Brian Souter. In August 2015 both companies became part of Souter's InMotion Group of New Zealand bus and ferry companies.

Marketing techniques

The company provides at least one headline-grabbing NZ$1.00 fare on each service, while "the average fare is equal to 50 percent of the prevailing market fares and all fares beat standard market adult prices by at least 25 percent"

Nakedbus.com reduces overheads by encouraging online bookings, although it also has agents, who may charge a service fee in addition to the website-quoted fare. Nakedbus charges its callers for use of its telephone reservation call centre, using an 0900 number charging $1.99 minute to make telephone bookings or enquiries; callers are directed at the beginning of the call to go to the website instead to avoid the charge. Lost property enquiries are dealt with online using a contact form. "99%" of customers do not need to contact the company by phone. Nakedbus does not have terminals.

Operations

Nakedbus.com sometimes code-shares with operators on smaller routes. So while most buses are in the standard black and white livery, a few buses are in another company's livery with a nakedbus sticker added.

Nakedbus.com timetables are monitored through a cellphone checking system which links with the Nakedbus computer system.

Nakedsleep.com

In December 2010 Nakedbus.com launched Nakedsleep.com, a website selling beds and rooms in backpacker hostels around New Zealand. The site offers beds from $15 per person per night, excluding booking fee.

References

Nakedbus.com Wikipedia