Neha Patil (Editor)

Mindcrest

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Area served
  
Worldwide

Founded
  
2001

Website
  
Mindcrest.com

Type of business
  
Private

Mindcrest mindcrestcomcontentuploads201612MindcrestLog

Industry
  
Outsourced legal services

Profiles

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Mindcrest Inc. is a legal services provider (also known as legal process outsourcing or LPO) headquartered in Chicago, Illinois, United States with operations in India. Mindcrest specializes in litigation support, contracts, compliance and legal research, legal analytics and real estate. Mindcrest's clients are international law firms and Fortune 1000 corporations.

Contents

Mindcrest was the first company to offer outsourced legal services from India. In 2007, 2008, 2009 and 2010, Mindcrest was recognized as an industry leader.

Mindcrest awards night


History

Mindcrest was founded by Ganesh Natarajan, George Hefferan, Teju Deshpande and Rohan Dalal. Natarajan was a partner at international law firm McGuireWoods LLP who frequently traveled to India, and, in 2001, he asked his colleague at the firm, Hefferan, to launch Mindcrest, and the first third party outsourcing legal services company from India ensued. They asked Dalal, an entrepreneur who was experienced in operations in India and in outsourced services, and Deshpande, an IT and process expert, to bring their expertise to the new venture.

In 2006, Mindcrest received $4 million in funding from Talon Asset Management. Mindcrest opened its Pune facility in 2007 and moved to an expanded Mumbai facility in 2009.

Also, in 2009, Mindcrest launched its real estate group. Mindcrest now has offices in the following locations:

  • Chicago, Illinois
  • Mumbai, India
  • Pune, India
  • San Francisco, California
  • Washington, D.C.
  • New York, New York

    • Data security

    Mindcrest received its ISO 27001:2005 certification for its Pune facility in 2009.

    Low employee turnover

    Mindcrest’s attrition rates are in the single digits. The company has a recruiting process to ensure it hires employees that fit the environment. It retains its employees by offering a performance-driven, non-hierarchical, learning culture.

    Diversity in the workforce

    Mindcrest has more than 60% women in its workforce of more than 600 people. Women have been the majority at Mindcrest since its inception.

    Key people

    Members of Mindcrest’s board of directors:

  • William E. Wolf – COO, Talon Asset Management
  • Manish Kothari – President and Co-founder of AlphaSmart, Inc.
  • Walter Freedman – previously COO of Wheels, Inc. and previously CEO of Yoplait USA
  • Ganesh Natarajan – President and CEO, Mindcrest Inc.
  • George Hefferan – Vice President, Sales and General Counsel, Mindcrest Inc.

    • Recognition

    2007:

  • Ranked top 5 LPO vendor by The Black Book of Outsourcing.
  • Won the Frost & Sullivan 2007 Growth Strategy Leadership Award for Legal Process Outsourcing.
  • Listed as "frontrunner" in ValueNotes industry report.

    • 2008:

  • Ranked top 5 LPO vendor by The Black Book of Outsourcing.
  • Ranked in the International Association of Outsourcing Professional’s list of "The Global Outsourcing 100". This list includes companies such as: IBM, Infosys, Accenture, EDS, Hewlett Packard and Wipro.
  • Nominated in the top 75 in 2008 by Chicago Innovation Awards. Previous winners include Motorola, Abbott Laboratories, Sara Lee, United Airlines, Walgreen Co. and FeedBurner.

    • 2009:

  • Ranked top LPO vendor by The Black Book of Outsourcing
  • Won the Frost & Sullivan 2009 Global Core Legal Services Excellence in Outsourcing Award
  • Ranked in the International Association of Outsourcing Professional’s list of "The Global Outsourcing 100". This list includes companies such as: IBM, Infosys, Accenture, EDS, Hewlett Packard and Wipro
  • Nominated in the top 40 in 2009 by Chicago Innovation Awards. Previous winners include Motorola, Abbott Laboratories, Sara Lee, United Airlines, Walgreen Co. and FeedBurner.

    • 2010:

  • Listed on short list of 8 LPOs by Hyperion Research.

    • Alliances

    Mindcrest was selected by the Association of Corporate Counsel (ACC) as the legal process outsourcing company in its ACC Alliance program.

    References

    Mindcrest Wikipedia
    (Text) CC BY-SA