Residence Andover, MA Employer User interface design Name Jared Spool | Years active 1978- Nationality USA | |
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Born December 8, 1960 (age 63) ( 1960-12-08 ) Occupation Writer, researcher, speaker, founder Known for User Interface Engineering, User Interface Conference, Brainsparks, Spoolcast Books Web Anatomy: Interaction Design Frameworks that Work |
Jared spool on using the kano model to build delightful ux
Jared Spool is an American writer, researcher, speaker, educator, and an expert on the subjects of usability, software, design, and research. He is the founding principal of User Interface Engineering, a research, training, and consulting firm specializing in website and product usability, and the largest usability research organization of its kind in the world. He is also an amateur magician. Spool attended Niskayuna High School in Niskayuna, NY.
Contents
- Jared spool on using the kano model to build delightful ux
- Building a winning ux strategy using the kano model jared spool at usi
- Career
- Achievements and awards
- Current activities
- The Center Centre
- References

Building a winning ux strategy using the kano model jared spool at usi
Career

Spool has been working in the field of usability and design since 1978, before the term "usability" was ever associated with computers.
Achievements and awards
Under Spool's leadership, in 1996, UIE launched the User Interface Conference, an annual user experience and design conference, which he both chairs and keynotes.
From 1998 until 2008, as an adjunct faculty member at Tufts University, Spool created and taught a unique curriculum for the Experience Design Management course at the Tufts Gordon Institute.
Spool has delivered the keynote presentations for The National Association of Government Webmasters, The National Association of Online Librarians, Higher Ed Webmasters, Agile 2009, South by Southwest Interactive, Web Advertising, Web Visions, the Usability Professionals Association, CHI (conference), the Information Architecture Summit, UX Australia, UX Lisbon, UX London, Drupal Con 2011, An Event Apart, Designing for People Amsterdam, UPA China, the Norwegian Computer Society, the British Computer Society, the Society for Technical Communication, and the Federal Webmasters Society.
In 2011, the Stevens Award was given to Spool, "whose quiet evangelism of usability and the practical outcomes of methods and tools had a wide-ranging influence on how we think about making systems effective."
Current activities
Spool spends his time working with the research teams at the company, helps clients understand how to solve their design problems, and explains to reporters and industry analysts what the current state of design is all about. In addition to being a top-rated speaker at more than 20 conferences every year, Spool presents almost weekly for groups of any size. He is also on the editorial board for Rosenfeld Media, a user experience publishing house.
The Center Centre
With the help of a success Kickstarter campaign, in 2014, Jared co-founded the Center Centre, "a new, bricks-and-mortar user experience design school for adults," with Dr. Leslie Jensen-Inman.