Suvarna Garge (Editor)

GLPi

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Stable release
  
9.1

Written in
  
PHP

Development status
  
Active

GLPi

Original author(s)
  
Teclib (since 2015) INDEPNET (2003-2015)

Developer(s)
  
Current Developers: Teclib' & Contributors Original Developers: Jean-Mathieu Doléans, Julien Dombre & Bazile Lebeau

Repository
  
github.com/glpi-project/glpi

GLPi (acronym: French: Gestionnaire Libre de Parc Informatique) is a free IT Asset Management, issue tracking system and service desk solution. This open source software is written in PHP and distributed under GPL license.

Contents

As an open source technology, anyone can run, modify or develop the code. This way, contributors can participate in the evolution of the software by committing free and open source supplementary modules on GitHub.

GLPi is a web-based application helping companies to manage their information system. The solution is able to build an inventory of all the organization's assets and to manage administrative and financial tasks. The solution's functionalities help IT Administrators to create a database of technical resources, as well as a management and history of maintenances actions. Users can declare incidents or requests (based on asset or not) thanks to the Helpdesk feature.

History

The GLPi Community based-project started in 2003 and was directed by the INDEPNET association. Through the years, GLPi became wildly used by both communities and companies, leading to a need of professional services around the solution. Whereas the INDEPNET Association did not intend to offer services around the software, in 2008 the Association created a Partners' Network in order to achieve various objectives:

The first objective was to build an ecosystem where Partners could participate in GLPi Project. Secondly, Partners would financially support the association, in order to ensure the necessary software evolutions. And finally, the ecosystem would guarantee a service delivery through a known and identified Network, directly connected to INDEPNET.

In 2009, Teclib’ started to integrate the software, developed the GLPi code and implemented new features. During summer 2015, the GLPi's Community leaders decided to transfer the roadmap management and the development leadership to Teclib’, so that Teclib´becomes editor of the GLPi solution ensuring the software R&D.

The code remains under a GPL license and keeps its open source nature. The GLPi solution continues to be improved thanks to the co-partnership between the community and the editor.

Software development

GLPi Project is an open source and collaborative community of developers and IT experts gathered to develop the GLPi software. This collaboration is achieved by different means: installation and use of GLPi, GLPi tests, upgrades submissions, documentation participations, translations, features request.

Major releases

Since 2003, GLPi developed and has been evolving under more than 80 versions. Here goes the timeline of major releases:

Software overview

As an ITSM software, the main features of GLPi are the following:

  • Multi-entity management
  • Multilingual management and support (45 languages available)
  • Multi user support and Multiple Authentication System
  • Administrative and Financial management
  • Inventory functionalities
  • Incident and request management tracking and monitoring features
  • Problem and change management
  • Licenses management (ITIL compliant)
  • Assignment of equipment: location, users and groups
  • Simplified interface to allow end users to file a support ticket
  • Asset and helpdesk reports: hardware, network or interventions (support)
  • Specific features

    Moreover, GLPi has many plugins that add further features.

    Distribution

    GLPi Software can be installed and set up in two different ways, either through the community forge (GLPi Project) or through a professional network (GLPi Network: ).

    Technologies used

    GLPi is using the following technologies:

  • PHP 5.4 or higher
  • MySQL / MariaDB regarding the database
  • HTML for the Web pages
  • Javascript for some core functionalities
  • CSS respecting style sheets
  • XML for report generation
  • References

    GLPi Wikipedia