Embassy Suites by Hilton

History

Embassy Suites was originally created by the Holiday Corporation, better known for Holiday Inns. The original Embassy Suites was built in Overland Park, Kansas in 1984.

In 1990, the parent company of Embassy Suites becomes The Promus Companies Incorporated.

In December 1999 Embassy Suites Hotels joins the Hilton Family after the merger of Hilton Hotels Corp. and Promus Hotel Corp.

In July 2007, the Blackstone Group announced that it would buy Hilton Hotels for $26 billion.

In 2007, with the Hilton acquisition, the Blackstone Group will own, manage or franchise the rights to 4,200 hotels representing about 750,000 rooms. Other Blackstone hotels include La Quinta Inns and Suites and a group of luxury hotels like the Boca Raton Resort and Club in Florida and the Boulders Resort and Spa in Arizona.

Property features and amenities

Embassy Suites is a chain of all-suite hotels. All guest rooms of this chain feature a separate living area as well as a sleeping area. Like many hotels, guests can choose from a king-sized bed or two queen beds. The living area often consists of a sofa bed with matching chairs and a separate television.

The majority of Embassy Suites hotels have an atrium-style layout. The interior of the hotel may have a tropical rainforest setting complete with waterfall, bridges, a large dining area, and panoramic elevators. The guest rooms of most locations have a window offering a view of the atrium. One of the key features of Embassy Suites is the Cooked-to-Order Breakfast, which consists of a breakfast buffet of eggs, traditional breakfast meats, breakfast potatoes, and either pancakes, waffles or French toast. Guests are also encouraged to create their own custom omelettes, choosing from traditional scrambled eggs or egg whites paired with up to ten different toppings. Traditional continental breakfast items; pastries, cereals, bagels, muffins, toast, whole fruit and Danishes are also served. Hours vary by property, but generally breakfast is served until 9 am Monday – Friday and until 10:30 am Saturday and Sunday.

In the evening, a Manager's Reception with complimentary well drinks, house wine, select drafts beers and non-alcoholic beverages, and light snacks (chips, popcorn, pretzels,or mixed nuts) are provided for all guests. While food offerings vary by property, most properties also offer cheese and fresh raw vegetable platters or fruit platters with appropriate dips. The brand is currently revamping its Manager's Reception to ensure consistency across the brand.

As of March 2015, there are 222 Embassy Suites locations in the United States. The Embassy Suites Niagara Falls-Fallsview in Niagara Falls, Ontario is the tallest and largest Embassy Suites at 42 stories tall and 512 suites. It does not have the typical atrium layout. Hilton Suites Toronto/Markham Conference in Markham, Ontario was formerly an Embassy Suites hotel and features an atrium layout.

On May 18, 2015, Hilton Worldwide announced that Embassy Suites Hotels and Hampton will be adding "by Hilton" to both hotel chain names.

Commercials

In early 2011, Embassy Suites announced a series of three new 30-second commercials, to be aired in major markets beginning in March 2011. The commercials feature the character 'Mr. More' and are directed by Roman Coppola. The series highlights three of the Embassy standards, True Two Room Suites, Cooked-to-Order Breakfast and the Manager's Reception. The catch phrase is 'What's better than getting more of more and less of less?'

In the 2000s, commercials for Embassy Suites featured a boy named Austin who described a family vacation at an Embassy Suites Property. In the 1980s and early '90s, commercials for Embassy Suites featured Garfield along with the slogan "You don't have to be a fat cat to enjoy the suite life".