Business Process Model and Notation

Overview

Business Process Model and Notation (BPMN) is a standard for business process modeling that provides a graphical notation for specifying business processes in a Business Process Diagram (BPD), based on a flowcharting technique very similar to activity diagrams from Unified Modeling Language (UML). The objective of BPMN is to support business process management, for both technical users and business users, by providing a notation that is intuitive to business users, yet able to represent complex process semantics. The BPMN specification also provides a mapping between the graphics of the notation and the underlying constructs of execution languages, particularly Business Process Execution Language (BPEL).

The primary goal of BPMN is to provide a standard notation readily understandable by all business stakeholders. These include the business analysts who create and refine the processes, the technical developers responsible for implementing them, and the business managers who monitor and manage them. Consequently, BPMN serves as a common language, bridging the communication gap that frequently occurs between business process design and implementation.

Currently there are several competing standards for business process modeling languages used by modeling tools and processes. Widespread adoption of a single standard would help unify the expression of basic business process concepts (e.g., public and private processes, choreographies), as well as advanced process concepts (e.g., exception handling, transaction compensation).

Since 2014, BPMN has been complemented by a new standard for building decision models, the Decision Model and Notation standard.

Scope

BPMN is constrained to support only the concepts of modeling applicable to business processes. Other types of modeling done by organizations for non-process purposes are out of scope for BPMN. Examples of modeling excluded from BPMN are:

Organizational structures

Functional breakdowns

Data models

In addition, while BPMN shows the flow of data (messages), and the association of data artifacts to activities, it is not a data flow diagram.

Elements

BPMN models consist of simple diagrams constructed from a limited set of graphical elements. For both business users and developers, they simplify understanding business activities' flow and process. BPMN's four basic element categories are:

Flow objects

Events, activities, gateways

Connecting objects

Sequence flow, message flow, association

Swim lanes

Pool, lane

Artifacts

Data object, group, annotation

These four categories enable creation of simple business process diagrams (BPDs). BPDs also permit making new types of flow object or artifact, to make the diagram more understandable.

Flow objects are the main describing elements within BPMN, and consist of three core elements: events, activities, and gateways.

Event

An Event is represented with a circle and denotes something that happens (compared with an activity, which is something that is done). Icons within the circle denote the type of event (e.g., an envelope representing a message, or a clock representing time). Events are also classified as Catching (for example, if catching an incoming message starts a process) or Throwing (such as throwing a completion message when a process ends).

Start event

Acts as a process trigger; indicated by a single narrow border, and can only be Catch, so is shown with an open (outline) icon.

Intermediate event

Represents something that happens between the start and end events; is indicated by a double border, and can Throw or Catch (using solid or open icons as appropriate). For example, a task could flow to an event that throws a message across to another pool, where a subsequent event waits to catch the response before continuing.

End event

Represents the result of a process; indicated by a single thick or bold border, and can only Throw, so is shown with a solid icon.

Activity

An activity is represented with a rounded-corner rectangle and describes the kind of work which must be done. An activity is a generic term for work that a company performs. It can be atomic or compound.

Gateway

A gateway is represented with a diamond shape and determines forking and merging of paths, depending on the conditions expressed.

Connections

Flow objects are connected to each other using Connecting objects, which are of three types: sequences, messages, and associations.

A Sequence Flow is represented with a solid line and arrowhead, and shows in which order the activities are performed. The sequence flow may also have a symbol at its start, a small diamond indicates one of a number of conditional flows from an activity, while a diagonal slash indicates the default flow from a decision or activity with conditional flows.A Message Flow is represented with a dashed line, an open circle at the start, and an open arrowhead at the end. It tells us what messages flow across organizational boundaries (i.e., between pools). A message flow can never be used to connect activities or events within the same pool.An Association is represented with a dotted line. It is used to associate an Artifact or text to a Flow Object, and can indicate some directionality using an open arrowhead (toward the artifact to represent a result, from the artifact to represent an input, and both to indicate it is read and updated). No directionality is used when the Artifact or text is associated with a sequence or message flow (as that flow already shows the direction).

Swim lanes are a visual mechanism of organising and categorising activities, based on cross functional flowcharting, and in BPMN consist of two types:

Pool

Represents major participants in a process, typically separating different organisations. A pool contains one or more lanes (like a real swimming pool). A pool can be open (i.e., showing internal detail) when it is depicted as a large rectangle showing one or more lanes, or collapsed (i.e., hiding internal detail) when it is depicted as an empty rectangle stretching the width or height of the diagram.

Lane

Used to organise and categorise activities within a pool according to function or role, and depicted as a rectangle stretching the width or height of the pool. A lane contains the flow objects, connecting objects and artifacts.

Artifacts allow developers to bring some more information into the model/diagram. In this way the model/diagram becomes more readable. There are three pre-defined Artifacts and they are:

Data objects: Data objects show the reader which data is required or produced in an activity.

Group: A Group is represented with a rounded-corner rectangle and dashed lines. The group is used to group different activities but does not affect the flow in the diagram.

Annotation: An annotation is used to give the reader of the model/diagram an understandable impression.

Examples of business process diagrams

Click on small images for full-size version

BPMN 2.0

The vision of BPMN 2.0 is to have one single specification for a new Business Process Model and Notation that defines the notation, metamodel and interchange format but with a modified name that still preserves the "BPMN" brand. The features include

Aligning BPMN with the business process definition meta model BPDM to form a single consistent language.

Enabling the exchange of business process models and their diagram layouts among process modeling tools to preserve semantic integrity.

Expand BPMN to allow model orchestrations and choreographies as stand-alone or integrated models.

Support the display and interchange of different perspectives on a model that allow a user to focus on specific concerns.

Serialize BPMN and provide XML schemes for model transformation and to extend BPMN towards business modeling and executive decision support.

The final version of the specification was released in January, 2011.

Types of BPMN sub-model

Business process modeling is used to communicate a wide variety of information to a wide variety of audiences. BPMN is designed to cover this wide range of usage and allows modeling of end-to-end business processes to allow the viewer of the Diagram to be able to easily differentiate between sections of a BPMN Diagram. There are three basic types of sub-models within an end-to-end BPMN model: Private (internal) business processes, Abstract (public) processes, and Collaboration (global) processes:

Private (internal) business processes

Private business processes are those internal to a specific organization and are the type of processes that have been generally called workflow or BPM processes. If swim lanes are used then a private business process will be contained within a single Pool. The Sequence Flow of the Process is therefore contained within the Pool and cannot cross the boundaries of the Pool. Message Flow can cross the Pool boundary to show the interactions that exist between separate private business processes.

Abstract (public) processes

This represents the interactions between a private business process and another process or participant. Only those activities that communicate outside the private business process are included in the abstract process. All other “internal” activities of the private business process are not shown in the abstract process. Thus, the abstract process shows to the outside world the sequence of messages that are required to interact with that business process. Abstract processes are contained within a Pool and can be modeled separately or within a larger BPMN Diagram to show the Message Flow between the abstract process activities and other entities. If the abstract process is in the same Diagram as its corresponding private business process, then the activities that are common to both processes can be associated.

Collaboration (global) processes

A collaboration process depicts the interactions between two or more business entities. These interactions are defined as a sequence of activities that represent the message exchange patterns between the entities involved. Collaboration processes may be contained within a Pool and the different participant business interactions are shown as Lanes within the Pool. In this situation, each Lane would represent two participants and a direction of travel between them. They may also be shown as two or more Abstract Processes interacting through Message Flow (as described in the previous section). These processes can be modeled separately or within a larger BPMN Diagram to show the Associations between the collaboration process activities and other entities. If the collaboration process is in the same Diagram as one of its corresponding private business process, then the activities that are common to both processes can be associated.

Within and between these three BPMN sub-models, many types of Diagrams can be created. The following are the types of business processes that can be modeled with BPMN (those with asterisks may not map to an executable language):

High-level private process activities (not functional breakdown)*

Detailed private business process

As-is or old business process*

To-be or new business process

Detailed private business process with interactions to one or more external entities (or “Black Box” processes)

Two or more detailed private business processes interacting

Detailed private business process relationship to Abstract Process

Detailed private business process relationship to Collaboration Process

Two or more Abstract Processes*

Abstract Process relationship to Collaboration Process*

Collaboration Process only (e.g., ebXML BPSS or RosettaNet)*

Two or more detailed private business processes interacting through their Abstract Processes and/or a Collaboration Process

BPMN is designed to allow all the above types of Diagrams. However, it should be cautioned that if too many types of sub-models are combined, such as three or more private processes with message flow between each of them, then the Diagram may become too hard for someone to understand. Thus, we recommend that the modeler pick a focused purpose for the BPD, such as a private process, or a collaboration process.

Weaknesses of BPMN

The weaknesses of BPMN could relate to:

ambiguity and confusion in sharing BPMN models

support for routine work

support for knowledge work, and

converting BPMN models to executable environments

support for business rules and decision-making

BPEL and BPMN

The BPMN specification includes an informal and partial mapping from BPMN to BPEL 1.1. A more detailed mapping of BPMN to BPEL has been implemented in a number of tools, including an open-source tool known as BPMN2BPEL. However, the development of these tools has exposed fundamental differences between BPMN and BPEL, which make it very difficult, and in some cases impossible, to generate human-readable BPEL code from BPMN models. Even more difficult is the problem of BPMN-to-BPEL round-trip engineering: generating BPEL code from BPMN diagrams and maintaining the original BPMN model and the generated BPEL code synchronized, in the sense that any modification to one is propagated to the other.