Type Private Founded 2008 Number of employees 78 | Industry Marketing software Headquarters Barcelona, Spain | |
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Key people Alex Bisbe, (CEO); Jose Luis Cantero, (CTO); Jon Smith, (VP Marketing) Number of locations Barcelona, Madrid, London, Berlin Founders Jose Luis Cantero, Alex Bisbe | ||
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Whisbi is a global provider of innovative real time customer engagement and omnichannel SaaS solutions that help businesses increase online sales conversion, monetize web visits, make retail operations more productive whilst offering a customer experience with a unique differentiator value.
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Background and history
Headquartered in Barcelona, Spain with additional offices in Madrid, London, Menlo Park, California, and São Paulo, Brazil, Whisbi was founded in 2008 by Alex Bisbe and Jose Luis Cantero. Their aim was to take their experience in call center sales and integrate the one-to-one experience customers receive through a call center agent and apply that to online sales for eCommerce clients by combining live video images of the Video Agent with the audio transferred via telephone.
In December 2011 a first round of funding was completed led by Active Venture Partners. In September 2012, Whisbi announced further equity funding from BDMI(the investment arm of Bertelsmann) raising a total of $2.5 million in venture capital to date. In October 2013, Wired Magazine listed Whisbi as one of the hottest 100 European start-ups
Signs of success: 400% revenue growth in 2010-2014 and +150% in 2015. US patented technology. 100+ employees.
Patents
Whisbi has been active, since its inception, in applying for patents for various aspects of its proprietary technology platform. The company recognizes that developing and protecting its intellectual property creates additional value in the company, and acts as a business moat to deter competitors. So far, Whisbi has secured three issued patents and has additional pending patent applications in the United States and other countries..