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Wanda Orlikowski

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Alma mater
  
New York University


Name
  
Wanda Orlikowski

Wanda Orlikowski ccimiteduimagespeopleother20facultywandajpg

Doctoral students
  
Elizabeth Davidson Natalia Levina Carsten Osterlund Melissa Mazmanian

Known for
  
Practice lens Critical genre analysis

Influences
  
Anthony Giddens Karl Weick Lucy Suchman Karen Barad

Residence
  
Cambridge, Massachusetts, United States

Education
  
New York University, University of the Witwatersrand

Influenced by
  
Anthony Giddens, Karl E. Weick, Lucy Suchman, Karen Barad

Fields
  
Information system, Organizational studies

Similar
  
Anthony Giddens, Stephen R Barley, Paul Leonardi

Wanda Janina Orlikowski is a South African-born, US-based organizational theorist and Information Systems researcher, and the Alfred P. Sloan Professor of Information Technologies and Organization Studies at the MIT Sloan School of Management, Massachusetts Institute of Technology.

Contents

Wanda Orlikowski Profile Wanda Orlikowski Design Observer

Biography

Orlikowski received her B.Comm from the University of the Witwatersrand in 1977, an M. Comm from the same university in 1982, and a Ph.D. from the New York University Stern School of Business in 1989.

She has served as a visiting Centennial Professor of Information Systems at the London School of Economics and Political Science, and was a visiting professor at the Judge Business School at the University of Cambridge. She is currently the Alfred P. Sloan Professor of Information Technologies and Organization Studies at MIT's Sloan School of Management.

Orlikowski has served as a senior editor for Organization Science, and currently serves on the editorial boards of Information and Organization and Organization Science.

She is a member of the Academy of Management, the Association of Computing Machinery, the Institute of Management Science, the Society of Information Management, and the Society for Organizational Learning.

Work

Orlikowski's research examines relations between technology and organizations over time, with emphases on organizing structures, cultural norms, communication genres, and work practices. She is best known for her work in studying the implementation and use of technologies within organisations by drawing on Giddens' Theory of Structuration.

Orlikowski has written extensively on the use of electronic communication technologies, most notably collaborating with JoAnne Yates, a professor of communications at the MIT Sloan School of Management. She has also written papers on research methodology and her 1991 paper with Jack Baroudi in Information Systems Research is particularly widely cited. Her most recent work examines the sociomaterial practices entailed in social media.

Structurational studies of technology and organizations

Structurational studies of technology and organizations have been highly influenced by the social studies of technology. Initially arguing for a view of the "duality of technology," Orlikowski went on to argue for a practice-based understanding of the recursive interaction between people and technologies over time. Orlikowski (2000) argues that emergent structures offer a more generative view of technology use, suggesting that users do not so much appropriate technologies as they enact particular technologies-in-practice with them. The ongoing enactment of technologies-in-practice either reproduce existing structural conditions or they produce changes that may lead to structural transformation.

Based on a series of empirical studies of collaborative technologies (groupware), Orlikowski identified at least three types of enactment produced within different conditions and producing different consequences associated with humans engagement with technology in practice.

  • Social inertia leads to reinforcement and preservation of structural status quo. Human action with the use of technology tends to be incremental, with people using technology to continue their existing work practices. In the case of collaborative software, this included rigid career hierarchies, individualistic incentives, and competitive cultures.
  • Application which arises as people begin to use the technology in new ways within their practices. Such use tends to produce noticeable changes to existing information, tools, and artifacts, as well as work relations and practices.
  • Social change, where people tend to integrate the technology into their ways of working so as to produce transformations in work relations and practices. Such changes can lead to important transformations in the structural status quo.
  • New ways of dealing with materiality in organizational research

    In more recent work, Orlikowski argues that our primary ways of dealing with materiality in organizational research are conceptually problematic and proposes an alternative approach that posits materiality as constitutive of everyday life. This work draws on Karen Barad's agential realism and the notion of sociomateriality as influenced by the work of Lucy Suchman and Annemarie Mol.

    In co-authored work, Orlikowski and Susan Scott of the London School of Economics argue for a focus on sociomaterial practices within organizational and information system studies. This recognizes that all practices are always and everywhere sociomaterial, and that this sociomateriality is constitutive of the contours and possibilities of everyday organizing.

    Awards

    Orlikowski won the Lasting Impact Award from the ACM CSCW conference in 2015 for her paper "Learning from Notes: organizational issues in groupware implementation".

    References

    Wanda Orlikowski Wikipedia