Founded 2005 Number of employees 120 | Website www.voxbone.com Type of business Private | |
Key people Itay Rosenfeld, CEOStef Konings, CFOGaetan Brichet, COOShachar Radin-Shomrat, CCODries Plasman, VP of Product ManagementDirk Hermans, VP Research and DevelopmentAnne-Valerie Heuschen, VP Corporate Affairs Products VoxDID, Vox800, VoxFAX, VoxSMS, and VoxOUT Founder Rodrigue Ullens, Co-Founder; François Strumann, Co-Founder Profiles |
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Voxbone is a cloud communications (IaaS) company based in Brussels, London, San Francisco and Austin. Voxbone enables telephony applications such as conferencing and contact centers to receive phone calls, text messages and faxes in 60+ countries. The company’s services are accessed through a web portal or REST API. Voxbone services are delivered over a private IP network that interconnects with local phone networks in the countries where it operates.
Contents
- vuc624 chad hart voxbone
- vuc473 voxbone to offer mobile numbers in europe
- History
- Services
- Applications
- International Networks
- References
Voxbone customers include Deutsche Telekom, Telefonica, NTT, Level(3), Orange and Skype.
In 2011, the company launched a “global capacity-sharing model” to tackle the complex tasks and costs associated with planning and managing global voice traffic. Customers are charged according to their peak simultaneous sessions globally (vs. total minute usage per country, or geographical origin of calls, in traditional models).
vuc473 voxbone to offer mobile numbers in europe
History
Voxbone was founded in Brussels, Belgium, in 2005 by Rodrigue Ullens and Francois Struman as Voxbone SA/NV. As a consultant for telecom operators, Ullens noticed the growing demand for phone numbers from other countries and decided to create the business. The founders’ mission was to offer simplified access to telephony resources through the cloud.
In August 2015 Vitruvian Partners LLP (“Vitruvian”), a leading independent European private equity firm, announced that it had acquired a majority stake in Voxbone SA.
Services
Voxbone provides local geographical, mobile and toll-free phone numbers (commonly known as direct inward dialing numbers), which telecommunication providers or enterprises use to extend the reach of their voice networks to international locations without requiring a local office, network or license for each country. Voxbone also supports local number portability and offers the ability to port existing local telephone numbers from other local service providers to its network.
VoxDID - Inbound SIP trunking with local geographic, mobile and non-geographic telephone numbers. These are numbers from the country's regular telephone numbering plan. This service is available from 60+ countries.
Vox800 - Inbound SIP trunking with local toll-free numbers. This service is comparable to the International Toll Free Service (ITFS). It does not charge per-minute for the international transport of calls.
VoxFAX and VoxSMS - Voxbone’s products for supporting inbound SMS and faxes and fax-to-email on its SIP trunks.
VoxOUT - Voxbone does not offer voice call termination services with the exception of local emergency numbers (e.g., 112 in Europe or 911 in North America). Offering an end user the ability to dial 112 or 911 is a regulatory obligation. As voice termination providers offer only the ability to dial regular geographical and mobile numbers, Voxbone introduced this service following the requests of their customers.
WebRTC - In May 2014, Voxbone announced the start of a beta phase of a WebRTC service. Voxbone routes WebRTC calls over its global MPLS data network to make WebRTC calls less vulnerable to quality of service issues resulting from the congestion on the public Internet.
Applications
Voxbone DID numbers and SIP trunks can play a role in different types of applications:
International Networks
Several decades ago, the International Telecommunication Union (ITU) created two new ranges in the global telephone numbering plan for “International Networks.” International networks are telecommunication services that are not linked in any way to a geographical area; hence +882 and +883 are “country codes” that are not linked to any country. +882 numbers are to be used in conjunction with private networks (e.g., global private ATM networks), while +883 numbers are intended for use with public telecommunications networks, such as the Internet.
Voxbone received the +883 5510 number range in the +883 code from the ITU. With this number range, the company started an “open source”-like initiative where service providers can obtain a sub-range of these numbers and use them for communication between each other without the PSTN. The initiative is called iNum. The service operates on a SIP server, accessible from the Internet, hosted by Voxbone and supports voice, video and text messaging between networks. By the end of 2013, around 100 VoIP service providers had made use of iNum numbers. Google and Skype route calls to iNum numbers from their network as do several wholesale voice termination providers such as iBasis and BICS.
In 2010, the ITU created a new country code for the United Nations. The number range, +888, is intended to be used by the mobile disaster relief forces of the UN, OCHA. Voxbone operates these numbers, on behalf of the United Nations.