Puneet Varma (Editor)

Upwork

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Industry
  
Freelance marketplace

Website
  
www.upwork.com

Area served
  
Worldwide

Type of business
  
Private

Upwork httpslh4googleusercontentcommIX6bt5CO50AAA

Key people
  
Stephane Kasriel (CEO), Thomas Layton (Chairman)

CEO
  
Stephane Kasriel (20 Apr 2015–)

Founded
  
2003, Campbell, California, United States

Headquarters
  
Mountain View, California, United States

Founders
  
Stratis Karamanlakis, Odysseas Tsatalos

Profiles

Upwork interview with clients outsourcing freelancing bangla tutorial part 6


Upwork, formerly Elance-oDesk, is a global freelancing platform where businesses and independent professionals connect and collaborate remotely. In 2015, Elance-oDesk was rebranded as Upwork. It is based in Mountain View and San Francisco, California.

Contents

Upwork has twelve million registered freelancers and five million registered clients. Three million jobs are posted annually, worth a total of $1 billion USD, making it the world's largest freelancer marketplace.

History

Upwork was formed 18 months after Elance and oDesk announced their merger on December 18, 2013 to create Elance-oDesk. oDesk was founded in 2003 by Odysseas Tsatalos and Stratis Karamanlakis. Elance was founded in 1999 by Beerud Sheth and Srini Anumolu. With the launch of Upwork, the oDesk platform was upgraded and rebranded and the company announced that the Elance platform would be phased out within a couple of years, resulting in a single freelance marketplace.

In early September 2015, the Upwork service experienced an outage which led to an apology being issued by CEO Stephane Kasriel. This led to the introduction of an Upwork Status page to offer freelancers and clients greater transparency.

Description

Upwork allows clients to interview, hire and work with freelancers and agencies through the company's platform. The platform now includes a real-time chat platform aimed at reducing the time it takes to find and hire freelancers.

On 3 May 2016, Upwork announced that the service fee for freelancers will change from flat rate of 10% to a "sliding service fee" of 5% to 20%.

As of 21 June 2016, freelancers pay a "sliding service fee" based on total lifetime billings with each client: 20% for the first $500 billed to the client across all contracts, 10% for total billings with the client between $500.01 and $10,000, and 5% for total billings with the client that exceed $10,000. Clients pay a 2.75% per payment processing fee; some clients are eligible to pay a monthly flat processing fee of $25. Payments can be made using credit cards, PayPal, or bank transfer. Payments are made through Upwork's escrow system, which transfers the funds to freelancers after a 6-day period.

As of June 2016, Upwork reported $1B in annual freelancer billings. Freelancers can be hired for jobs on web, mobile, and software development, engineering and data science, creative services such as graphic design and writing, sales and marketing, customer service, virtual assistants, and accounting and consulting. The company provides voluntary skills tests in various disciplines from English aptitude to specific programming skills, and profiles include a feedback mechanism.

To ensure the freelancers are billing fairly for jobs billed hourly, the platform offers a time sheet application that tracks time and takes screenshots while the freelancer is working.

Upwork has a mobile app for both Android and iOS, as well as a time-tracking app for Windows, OSX, and Linux.

Reception

  • Upwork CEO Stephane Kasriel named to Staffing Industry Analysts’ 2017 Staffing 100 list
  • Ranked 29 out of 124 in the annual listing of the largest U.S. staffing firms by Staffing Industry Analysts
  • Bersin by Deloitte "WhatWorks" Award (2013)
  • oDesk ranked #543 in the 2012 Inc. 5000, #441 in the 2011 Inc. 500, #286 on the 2010 Inc. 500, and #110 in the 2009 Inc. 500
  • AlwaysOn Global 250 Top Private Companies (2012 and 2011)
  • AlwaysOn OnDemand 100 (2012 and 2011)
  • Silicon Valley Business Journal Fastest Growing Private Company List (2011, 2010 and 2009)
  • San Francisco Business Times Fastest Growing Companies List (2011 and 2010)
  • SAMCEDA Innovation & Entrepreneurship Awards - 2011 Fastest Growing Innovator Award of Excellence
  • 2011 TiE50 Internet/Social Networking Winner of TiE50 Awards Program.
  • TechCrunch50 DemoPit Winner (2010)
  • References

    Upwork Wikipedia


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