Type Private Credit card support 00 44 1268 500813 Founded 1836, Belfast Number of employees 3,250 (2013) | Industry Financial services CEO Gerry Mallon (Jun 2016–) Motto Help for what matters | |
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Key people Gerry Mallon
Paul Stanley
Eddie Cullen
Richard Donnan Products Various banking products Owner UK Financial Investments Website www.ulsterbank.ie (ROI)
www.ulsterbank.co.uk (NI) Headquarters Dublin, Republic of Ireland Parent organizations NATIONAL WESTMINSTER BANK PUBLIC LIMITED COMPANY, Royal Bank of Scotland Group Profiles | ||
Ulster Bank is a large commercial bank, and one of the traditional Big Four Irish banks. The Ulster Bank Group is subdivided into two separate legal entities, Ulster Bank Limited (UBL – registered in Northern Ireland) and Ulster Bank Ireland DAC (UBIDAC – registered in the Republic of Ireland). The Group's headquarters (and UBIDAC's) is located on George's Quay, Dublin, in the Republic of Ireland whilst the official headquarters of UBL is in Donegall Square East, Belfast, in Northern Ireland, and it maintains a large sector of the financial services in both the UK and the Republic of Ireland.
Contents
- History
- Note destruction
- First Active
- Computer Failure
- Future
- Services
- Corporate identity
- Sponsorship
- References
Established in 1836, Ulster Bank was acquired by the Westminster Bank in 1917. As a subsidiary of National Westminster Bank (NatWest), it became part of The Royal Bank of Scotland Group in 2000. It has 146 branches in the Republic of Ireland and 90 in Northern Ireland with over 1,200 non-charging ATMs. The Group has over 3,000 employees and over 1.9 million clients.
History
Ulster Bank was founded as The Ulster Banking Company in Belfast in 1836. The bank was formed by a breakaway faction of shareholders in the newly formed National Bank of Ireland, founded in 1835, who objected to the latter bank's plan to invest profits from the bank in London rather than in Belfast. The founding directors of the bank were John Heron, Robert Grimshaw, John Currell a linen bleacher from Ballymena, and James Steen, a Belfast pork curer.
Note destruction
In 2002 three Ulster Bank employees were arrested on charges of theft and money laundering. The three were responsible for the destruction of old banknotes at the bank's former Waring Street cash centre. Between November 2001 and February 2002 they were accused of stealing approximately £900,000 of used banknotes designated for disposal. The money was then placed in various bank and building society accounts. On 23 January 2004 the men were jailed for two and a half years for the theft of £770,000. Lord Chief Justice Sir Brian Kerr criticised the bank's security measures during the trial.
First Active
In 2003/2004, Ulster Bank Group purchased First Active, Ireland's oldest building society, for €887 million. In 2009, the First Active branch network and business of several hundred thousand savers and borrowers was merged with Ulster Bank, and the brand name was retired in 2010.
Computer Failure
In June 2012 a computer system failure prevented customers from accessing accounts. Initial estimates that the problem would be sorted out within a week were wildly optimistic with thousands of customers still unable to access their accounts into late July 2012, with ongoing issues still not resolved by mid August 2012. This RBS / NatWest / Ulster Bank issue has proved to be one of the largest IT failures the world has ever known. Ulster Bank (the smallest part of the RBS group) has initially set aside £28M for compensation to customers.
Future
In March 2014 it was reported that the RBS Group was considering merging the bank in the Republic of Ireland with some of its rivals in order to reduce its holding. RBS Group's annual results for 2013 revealed Ulster Bank had operating losses of £1.5 billion and accounted for a fifth of the parent group's total bad debt charges. In October 2014 RBS confirmed it would retain Ulster Bank following improved market conditions in Ireland.
Services
Ulster Bank provide a full range of banking and insurance services to personal, business and commercial customers.
In Northern Ireland the bank is authorised by the Prudential Regulation Authority and regulated by both the Financial Conduct Authority and the Prudential Regulation Authority. Ulster Bank Limited is a member of the Financial Services Compensation Scheme and the British Bankers' Association. In Ireland, the bank is regulated by the Central Bank of Ireland.
The bank provides Visa Debit cards to customers with their current accounts, having previously issued Maestro (formerly Switch) and Laser debit cards to NI and ROI customers respectively, in addition to other financial services. It launched 15 new commitments to its retail customers in September 2010.
Ulster Bank is used by RBS to deposit funds invested through the popular Royal Deposit Plan; one of RBS current structured investments.
Corporate identity
From 1968 until 2005, Ulster Bank's logo was three chevrons – identical to that of the National Westminster Bank, its owner. The bank changed to the RBS logo and typeface style in October 2005. The bank is one of the four banks that issue Pound sterling banknotes in Northern Ireland.
Sponsorship
On 8 February 2008, Ulster Bank Group Chief Executive, Cormac McCarthy, announced a three-year sponsorship deal worth over £1m for the Belfast Festival at Queen's. It was hailed as a "new dawn" for the festival which had been suffering underfunding.
Ulster Bank was the first overall sponsor of The Balmoral Show in 2009, Northern Ireland's largest agricultural show.
Ulster Bank announced official sponsorship of the GAA All-Ireland Senior Football Championship in April 2008.