Industry Telecommunications Headquarters Kampala, Uganda Type of business Privately held company | Website Homepage Founded 2000 | |
 | ||
Key people Stephen Kaboyo
chairman
Mark Shoebridge
managing director Services Telecommunications
IT
Carrier Profiles | ||
Uganda Telecom, whose full legal name is Uganda Telecom Limited (UTL), is an information and communication technology network company in Uganda.
Contents
History
Following the Ugandan Parliament's passage of the Communications Act in 1997, the Ugandan parastatal Uganda Posts and Telecommunications Company Limited (UPTCL) was divided into four entities:
In June 2000, UTL was privatized when the government divested 51 percent of its shares to Ucom, a consortium formed by Detecon of Germany, Telecel International of Switzerland, and Orascom Telecom Holding of Egypt. The Ugandan government retained 49 percent ownership in UTL.
Scope of service
UTL is a leading total communications provider with a broad range of services in Uganda, including:
In February 2009, UTL launched a unstructured supplementary service data-based mobile wallet service called "M-SENTE", using software purchased from Redknee Solutions Inc., a Canadian information technology company. In September 2009, UTL became the first Ugandan provider to introduce the solar powered hand-held mobile phone, locally called "Kasana". In July 2011, UTL estimated their own market share of the Ugandan telecommunication industry at about 10 percent.
Seizure and release of assets
In March 2011, the Ugandan government seized Lap Green's 69 percent shareholding in UTL as part of sanctions against the regime of Muammar Gaddafi. After the end of the Libyan civil war in May 2012, the shareholding was returned to Lap Green, ending a period of considerable uncertainty for the carrier. Since then, UTL has undergone a major restructuring to revive its fortunes.
Ownership
As of July 2011, UTL was a joint venture between LAP Green of Libya, which owned 69 percent of the company, and the Ugandan government, which owned the remaining 31 percent.
Leadership structure
Stephen Kaboyo has been the chairman of the board of directors since early 2014. The managing director is Mark Shoebridge, who was appointed temporarily on 21 May 2015 as he was leaving the company from his role as chief fixed services officer to lead operations in Vodacom Nigera. He was re-appointed effective 8 February 2016 upon his return to Uganda to drive the turnaround of the struggling operator. The chief finance officer is James Wilde, replacing John Sendikaddiwa who resigned suddenly in October 2016. The chief legal counsel is David Nambale. The acting chief commercial officer is Ameer Kamal Arif. The chief human resources & administration officer is Emmanuel Jones Kasule, who also joined the team in 2016.
Parliamentary investigation
In November 2016, the parliament of Uganda set up a select committee to investigate alleged mismanagement at Uganda Telecom, including the allegation that UGX:1.5 billion is missing from petty cash through theft from long term staff in the finance department over a period of many years. Many of the finance department staff involved have been dismissed, been terminated, or have resigned since this fraud was uncovered in 2016 through audits conducted by the new management. The committee's report is due within two months.