The Trust for Retailers and Retail Associates of India (TRRAIN), founded by B. S. Nagesh in 2011, aims to empower people in retail. The organisation is headquartered in Mumbai and partners with various other non-governmental organisation and corporate entities to provide employment opportunities, skill development to the abled and Persons with Disabilities.
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Organisation
Ameesha Prabhu is the chief executive officer of the trust. IL&FS Trust Company are the sole corporate trustees to the Trust.
TRRAIN Retail Education Programme
TRRAIN Retail education programme is a joint initiative by TRRAIN Foundation and Aptech through which they deliver training courses to people working in the Retail and Hospitality sectors. It helps the retail associates to improve their skills and the retailers to have skilled and trained staff in the front-end of the business.
TRRAIN Retail Awards
Trrain Retail Awards, is an initiative aimed at judging the finest, excellent, enduring customer service stories of retail associates in the industry. The first edition of TRRAIN Retail awards was held in the year 2011 at Mumbai and the latest edition was held in the year 2013. The 2013 edition had more than 3500 retail associates participating out of which 20 Retail Associates were recognised and awarded for delivering Excellence in Customer Service.
Retail Employees Day
Retail Employees day celebrated on the 12th of December every year, is an initiative by TRRAIN to celebrate and thank all the retail employees across the world, for their customer service.
Pankh-wings of destiny
PANKH – Wings of Destiny is an initiative by Trust for Retailers & Retail Associates of India (TRRAIN) and Youth 4 Jobs Foundation (Y4J). The initiative aims to train people with disabilities (PwD) and provide them employment opportunities in retail industry. The initiative thus aims to create sustainable livelihoods for PwD and also promote inclusive growth in retail sector. The programme is a 75-day residential programme, focusing on three key skills - Life Skills, English Language Skills and Retail Specific Skills. The youths are also provided 2 days of exposure visits to Malls covering various formats of retail – QSR, Hypermarket, Supermarket, Apparel store, Luxury store etc. After the 60-day classroom training sessions, the youths are provided 10–15 days of On the job training.