Girish Mahajan (Editor)

Teleperformance Albania

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Key people
  
Diego Pisa (CEO)

Headquarters
  
Tirana, Albania

Number of locations
  
3

Website
  
www.teleperformance.al

Founded
  
2008

Number of employees
  
1,550

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Industry
  
Customer Management, Outsourcing, Consulting, Professional Services

Teleperformance albania


Teleperformance Albania (TP Albania) or officially Albania Marketing Service sh.p.k. (AMS) is an offshore business process outsourcing and contact center company in Albania. It is a subsidiary corporation of the Teleperformance Group.

Contents

Teleperformance albania


Company profile

Teleperformance Albania was founded in 2008 to provide an off-shore CRM (Customer Relationship Management) solution for the Italian market. Teleperformance Albania started with an initial capacity of 100 workstations and we grew exponentially by roughly doubling that number every six months. In 2014, TP Albania operates from two main sites: one in Tirana, counting more than 516 workstations, and a second one in Durrës, 40 km away, with about 749 workstations.

Awards and recognition

  • 2013 - Teleperformance Albania attended to the Annual Job Fair “work and study” organized by the Ministry of Labor, where was awarded as the “Best Performing Company”.

    • Locations

  • Rruga Abdyl Frasheri, Hekla Center, Tirana
  • Rruga Egnatia, Kristal Tower, Durrës

    • References

    Teleperformance Albania Wikipedia
    (Text) CC BY-SA