Founded February 12, 2012 Website www.taskworld.com | Headquarters New York City | |
Genre Collaborative software Project management software Key people Founder/CEO Fred Mouawad | ||
Taskworld is a cloud-based collaboration platform created by Fred Mouawad. The SaaS (software as a service) is designed to facilitate project and task management, collaboration, delegation, communication, knowledge management, measure progress and provide performance metrics for evidence-based evaluations within teams. It allows team members to assign and receive tasks, add followers, record comments, share and store unlimited files and organize projects.
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Background
An initial version of Taskworld was custom-built by the IT team working for Mouawad in 2006. This was done as a way to try and overcome internal issues regarding delegation, accountability and time-management. The application was constructed to prevent tasks from falling through the cracks and make it easy to follow up on on-going projects where many individuals throughout various departments of the organization were involved. Mouawad’s Synergia One group of companies later implemented the application internally as the ‘Task Management System’ and found a general improvement in execution across international offices and departments.
This successful implementation led Mouawad to found the ‘My Taskworld’ website which later evolved into ‘Taskworld.' The company was officially founded in February 2012, and in June later that year, Mouawad presented a prototype of the Taskworld website to an Executive Program at the Stanford Graduate School of Business.
Reception
The launch of the app was covered by the media as an addition to the Synergia One group of companies founded by CEO Fred Mouawad.
The mobile app is currently available on both android and iOS platforms. Google Play gives the app 3.8 out of 5 stars while the App Store on iTunes gave it 4.5 out of 5 stars.
Alex Williams in an article for Tech Crunch said, “Taskworld’s technology plays to human emotions. As the feedback is continuous, people are compelled to engage with the service. But in some respects, Taskworld is fairly simple and still needing more to make it a potent competitor in the market.”
Features
Taskworld's main features include, but are not limited to:
Languages & Customers
Taskworld is used by 4,000 companies in 80 countries. The app is currently available in eight languages: English, French, German, Spanish, Mandarin, Portuguese, Thai and Korean.
Customer Support
The Taskworld User Guide offers details on how to use features of the application. Customer support is offered inside of the application for questions and feedback regarding the software, and also via email.
The Taskworld customer support team has received a 98% Customer Satisfaction Rating, according to customer ratings on its support platform Zendesk. Free, live demos are also offered for those companies who need assistance.
Pricing
Taskworld offers a free 15-day trial period. After the trial period, the SaaS company charges $11 per month, per workspace, billed annually ($13 billed monthly) for up to nine users. For ten or more users, the price is $9.20 per month, per workspace billed annually. A private cloud is also available for 100+ users. Taskworld's pricing page.