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Type Customs, Immigration and Quarantine (CIQ) Complex Location Bukit Chagar, Johor Bahru, Johor, Malaysia Owner Primary operators
Government of Malaysia
Malaysian Public Works Department (JKR)
Secondary operators
Department of Immigration Malaysia
Royal Customs Department Malaysia
Malaysian Road Transport Department
PLUS Malaysia Berhad
(Projek Lebuhraya Usahasama Berhad)
Royal Malaysian Police
Veterinary Service Department
Ministry of Home Security Affairs
Malaysian Timber Industrial Board
Malaysian Fisheries Development Authority
Federal Agricultural Marketing Authority
Johor's State Land and Mines Office
Perhilitan
Johor's State Agriculture Department
Johor's State Health Department
Majlis Bandaraya Johor Bahru (MBJB)
Tourism Malaysia Developer Government of Malaysia
Malaysian Public Works Department (JKR)
Gerbang Perdana Sdn Bhd | ||
The Sultan Iskandar Building or Bangunan Sultan Iskandar (BSI) (Jawi: باڠونن سلطان إسکندر) is a customs, immigration and quarantine (CIQ) complex in Johor Bahru, Johor, Malaysia. Located at the Johor–Singapore Causeway, it is one of the two land ports of entry to Malaysia on the Malaysia–Singapore border.
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The building was named after the late Sultan Iskandar of Johor. Built as part of the Southern Integrated Gateway project on the former site of the Lumba Kuda flats, Kampung Bukit Chagar, the building occupies an area of 232,237 square metres (2,499,780 sq ft), making it the largest CIQ complex in Malaysia. The building started operations in 2008, replacing the former Johor Bahru CIQ Complex.
From Malaysia, vehicular access to the building is provided by the Johor Bahru Eastern Dispersal Link Expressway, continuing after border inspection onto the Causeway to Woodlands Checkpoint in Woodlands, Singapore. Pedestrian access to the building is provided via the Johor Bahru Sentral railway station, which is linked to the building by a footbridge.
Immigration Checkpoint
The immigration checkpoint has different checkpoints for motorcycles and cars. The checkpoint was designed with 78 counters for cars entering Malaysia, and 39 counters for those departing from Malaysia. There are 50 counters in each direction for motorcycles entering and departing Malaysia. The Secured Automated Clearance System for Malaysian Citizen Motorcyclists (M-BIKE) are provided here for all Malaysian citizen motorcyclists.
Customs Checkpoint
At the customs checkpoint, 36 counters are designated for cars (20 for those arriving in Malaysia and 16 for those leaving the country) and 25 for motorcycles (17 for arrivals and 8 for departures).
Tolls
All toll transactions at the CIQ complex are conducted electronically with the use of a "Touch-N-Go" (TnG) Card TnG ("Sentuh-dan-Jalan" in Malay). All foreign-registered vehicles embarking from the Singapore Woodlands checkpoint can purchase a TnG card at an old building on the left side of the causeway before approaching Johor.
The move to implement only electronic toll transactions at the new CIQ complex is part of a government strategy to urge the public to migrate to electronic toll transactions, as well as smooth the traffic flow at the CIQ complex.
The new CIQ complex is situated approximately 2 kilometres (1.2 mi) from the previous complex at the Johor Causeway. The complex is equipped with a customer service centre and reload lanes, which operate daily to enable the public to purchase, reload, or check their Touch-N-Go cards' prepaid balance.
An additional customer service centre is available at the old CIQ complex.
PLUS Expressways Toll Charges
(Starting 1 August 2014)
Note: Toll charges can only be paid with the Touch 'n Go card. Cash payment is not accepted.