Speak With A Geek

History

Speak With A Geek was launched on August 15, 1999 as an IT services company. By December of that year, 1,000 projects had been completed through Speak With A Geek. In early 2000, the company discontinued its in-home services, choosing to focus all resources on business services.

The early and mid-2000s included growth and key mentions in the media. In 2002, Speak With A Geek was featured in The New York Times. By the end of that year, Speak With A Geek had been featured in more than 25 top daily newspapers reaching over 7 million readers. In 2003, the company reported 25% growth in client numbers. In 2004, Speak With A Geek introduced its services to five additional cities in the United States including San Francisco, CA, Woodside, CA, Tempe, AZ, Sarasota, FL, Grand Rapids, MI, Colorado Springs, CO, Silicon Roundabout, UK, Auckland, NZ.

In 2008, Speak With A Geek introduced third-party verification software to manage the certifications of its Geeks.

On July 15, 2015 the company launched SWAG, which gives businesses instant access to a large pool of vetted technical "Geeks". The Client App enables users to hire Geeks for a full-time position within their company. SWAG uses a mutual rating system to ensure both parties are vetted so that the quality of candidates and standards remain high for everyone.

Products and Services

In addition to its web platform, Speak With A Geek offers users access to the Speak With A Geek services through its iOS and Android mobile application. The mobile app was released on July 15, 2015. A monthly subscription is required to access the platform. While many calls and e-mail queries received by Speak With a Geek are about personal computers, holidays or seasons can affect call topics.

For Employers

Employers can access the Speak With A Geek talent pool via web or mobile application where they can post jobs and projects.

For Geeks

Technical candidates – or “Geeks” – are vetted through the Speak With A Geek platform. Geeks undergo testing, perform code challenges, take part in video interviews, and join hackathons through the Speak With A Geek platform.

Diversity

Speak With A Geek offers solutions to businesses looking to meet diversity and inclusion targets. In May 2016, the company reported an increase of 7% in female placements for the month of April over March levels.

In The Media

Speak With A Geek was listed as a Jupiter Media Metrix "Top Newcomer" for the Media Metrix U.S. Top 50 Web and digital media property ratings for April 2002 after SWAG's Official Website attracted more than 500,000 unique visitors for that month. The company was then featured by The New York Times in November 2002 in an article discussing the sharp rise in technical support requests around the holidays.

Speak With A Geek was also featured in Time Magazine in February 2004 as an affordable technical support provider and in PC Magazine in April 2004 in a paid support-services scorecard.

In 2010, Speak With A Geek was featured in "Using Information Technology 9th Edition: A Practical Introduction to Computers & Communications," an educational textbook used at a number of universities as part of the curriculum including at Lahore School of Economics.