Website www.sitejabber.com Type of business Privately held | Founded 2008 | |
Industry Business ratings and online reviews Founders Michael Lai, Jeremy Gin, Rodney Gin Products Consumer-facing review website | ||
SiteJabber is a web-based platform for consumers to find trustworthy online businesses and avoid scams. SiteJabber was founded in 2008 in San Francisco, California and has been described as "the Yelp for websites and online businesses". Consumers create SiteJabber accounts to rate and review online businesses using an overall star-rating as well as criteria such as service, value, shipping, returns and quality. SiteJabber also publishes a blog that contains scam alerts and consumer tips based on SiteJabber reviews. The SiteJabber service has received recognition by PC Magazine and CNN. As of September 4, 2014, the site claims to receive over 1 million monthly visitors and have reviews of over 45,000 online businesses.
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History
According to the SiteJabber blog, the service was started in 2008 by Jeremy Gin, Rodney Gin and Michael Lai in an effort to reduce online fraud and improve online transparency.
Funding
SiteJabber was developed with a grant from the National Science Foundation as well as with funding from private investors including 500 Startups.
Press Coverage
Reviewer & Business Community
SiteJabber accounts are free to consumers: anyone can write a review on SiteJabber and become a community member. Online businesses can also register free and paid accounts on SiteJabber where they can respond to reviews of their business and advertise.