Girish Mahajan (Editor)

Sandals Resorts

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Area served
  
Caribbean

Website
  
Sandals

CEO
  
Adam Stewart (Nov 2006–)

Founded
  
1981

Number of employees
  
10,000

Key people
  
Adam Stewart (CEO)

Headquarters
  
Jamaica

Founder
  
Gordon "Butch" Stewart

Number of locations
  
15

Sandals Resorts

Industry
  
Hotel, Resort, All-inclusive resort

Parent organization
  
Sandals Resorts International

Profiles

Sandals Resorts is a Jamaican operator of all-inclusive resorts for couples in the Caribbean and part of Sandals Resorts International (SRI), parent company of Sandals Resorts, Beaches Resorts, Grand Pineapple Beach Resorts, Fowl Cay Resort and several private villas. Founded by Jamaican-born Gordon "Butch" Stewart in 1981, SRI is based in Montego Bay, Jamaica and is responsible for resort development, service standards, training and day-to-day operations. Sandals Resorts International has properties throughout the Caribbean islands of Jamaica, The Bahamas, Saint Lucia, Antigua, Turks & Caicos, and most recently Barbados, and Grenada with fifteen Sandals Resorts, three Beaches Resorts, two Grand Pineapple Beach Resorts, one Fowl Cay private island resort and four villa properties in Jamaica.

Contents

Properties

Sandals Resorts properties include:

  • Sandals Montego Bay;
  • Sandals Royal Caribbean Resort & Private Island;
  • Sandals Grande Riviera Beach & Villa Golf Resort; (now Sandals Ochi Beach Resort)
  • Sandals Negril Beach Resort & Spa;
  • Sandals South Coast (formerly Whitehouse European Village & Spa);
  • Sandals Royal Plantation Ocho Rios, Jamaica;
  • Sandals Carlyle Montego Bay, Jamaica;
  • Sandals Grande St. Lucian Spa & Beach Resort;
  • Sandals La Toc Golf Resort & Spa in St. Lucia;
  • Sandals Halcyon Beach St. Lucia;
  • Sandals Grande Antigua Resort & Spa;
  • Sandals Royal Bahamian Spa Resort & Offshore Island;
  • Sandals Emerald Bay Great Exuma, Bahamas;
  • Sandals Barbados Resort & Spa;
  • Sandals LaSource Grenada Resort & Spa Grenada
  • In July 2009, SRI partnered with Martha Stewart Living Omnimedia to bring customizable Martha Stewart Weddings to brides and grooms having a destination wedding at any of the 15 Sandals Resorts and Beaches Resorts beginning January 1, 2010. The companies also announced that they will introduce Martha Stewart Crafts classes for adults at Sandals Resorts and craft camps for families at Beaches Resorts in 2010.

    In August 2009, SRI announced the purchase of the former Four Season Great Exuma, which debuted as Sandals Emerald Bay, Great Exuma, Bahamas on January 22, 2010.

    Leadership

    Gordon “Butch” Stewart, Chairman and Founder: Born in Kingston, Jamaica, on July 6, 1941, he grew up along Jamaica’s north coast.

    After rising to the position of sales manager for the Dutch-owned Curaçao Trading Company, Stewart left in 1968 to start Appliance Traders, Ltd. (ATL). Founded as an air-conditioner service and distribution company, ATL soon grew, adding refrigerators, freezers and other appliances. Today, ATL makes or sells everything from water pumps and electrical generators to cars and auto parts.

    History

    The first government-owned, “all-inclusive” resort opened in Ocho Rios and ATL was contracted to supply kitchen appliances and air conditioners. Stewart then purchased an old hotel on one of Montego Bay’s largest beaches, despite having no hotel experience.

    As of 2007, he controls what analysts estimate to be a billion dollar, privately owned Jamaican-based empire that includes 25 Caribbean resorts, Appliance Traders Ltd., and The Observer newspaper.

    Adam Stewart, CEO: Adam Stewart is the CEO of Sandals Resorts International (SRI), which owns and operates Caribbean-based Sandals Resorts, Beaches Resorts and Grand Pineapple Beach Resorts. Stewart oversees all areas of SRI operations, which is headquartered in Montego Bay, Jamaica. He has held this position since 2006.

    Stewart was born on January 27, 1981, the same year that his father, Gordon ‘Butch’ Stewart purchased his first hotel and launched the Sandals Resorts chain. Adam Stewart was raised in Jamaica and graduated from Florida International University’s Hospitality Management Program in Miami, FL.

    In March 2009, Stewart launched The Sandals Foundation, the philanthropic arm of Sandals Resorts International.

    In August 2009, Adam Stewart was appointed as Deputy Chairman of the family-owned ATL Group comprising the Jamaica Observer and a chain of appliance outlets.

    Policy on gay couples

    The company had a long-standing policy dating from 1981 which banned gays from their "couples-only" resorts. The policy was variously stated by characterizing the accommodations as "resort for couples (heterosexual) only", or "Couples only. A couple is defined as one female adult and one male adult", "policies require male/female couples only", or "couples of the same gender are not accepted." Sandals' anti-gay policy received a great deal of publicity when stays at their resorts were offered as prizes in various promotions by companies such as Microsoft, Yahoo!, and US Airways in 1999. Later reports indicated that some resorts also made no accommodations for the handicapped, prompting the ACLU to opine that companies offering Sandals stays as prizes, or otherwise doing business with Sandals resorts, might be the targets of lawsuits. The companies involved promptly severed their relationships with Sandals, stating they were unaware of its discriminatory practices. Adverts for the company were banned from the London Underground in 2003 after public objections were raised. One possible cause for this policy may have been that homosexuality was illegal in Jamaica. Sandals ended its policy of refusing service to gay couples in August 2004 after further protest. Sandals Resorts currently warmly welcomes all adult couples.

    Corruption allegation settlement

    In January 2013, the government of Turks and Caicos Islands and Sandals agreed to a settlement of US$12 million around local corruption allegations, without admission of any liability.

    References

    Sandals Resorts Wikipedia