Rewards Network

Comment Management System

The Rewards Network comment management system allows restaurants to connect with their diners outside of the restaurant. When a member of Rewards Network eats at a program restaurant, they will receive a request for comment via email a day or so after paying their check. Restaurateurs can then know without any doubt that the comment came from someone who actually paid to eat at their establishment. Every review is verified and tied to actual money spent.

Data and Analytics

Because Rewards Network is able to connect restaurants to actual customers, they have the ability to break down average check size, party size, ratings by key metrics, and geographic reach. Restaurants can then turn around and use that data to make better business decisions and decide how to compete in their local market.

Marketing for Restaurants

Rewards Network markets program restaurants to diners via various rewards programs across the United States.

Financing for Restaurants

Rewards Network provides restaurant owners with a cash infusion through two Merchant Cash Advance programs designed specifically for the restaurant industry, Premier Restaurant Funding and Dining Credits. Each program includes the Marketing Services programs listed above and provides restaurant owners and operators with an alternative to a traditional business loan.

Merchant cash advance is not a loan. Merchant cash advance provides the cash businesses need through a purchase of their future credit card receivables. Rewards Network agrees to pay its merchant cash advance clients upfront in a lump sum for a percentage of sales they will make over time. Loans are generally fixed and not based on actual sales. A merchant cash advance is based entirely on the projected volume of future credit card receivables.

Businesses that choose merchant cash advance as a method of restaurant financing don’t pay back a debt the way they do when taking out a loan. When future credit card sales are sold to the company offering the merchant cash advance, a client isn’t repaying; they’re simply delivering on a purchase already made. Future receivables are sold in exchange for cash when, and to the extent that, they actually occur. With a loan, a business must repay the principal and interest amount borrowed no matter what the ebb and flow of business looks like.

Airline Programs

Charitable Programs

Hotel Programs

Savings Programs

Entertainment Programs

History

Mel Chasen founded Rewards Network in September 1984, as Transmedia Network, Inc., in New York City. The company started with 41 restaurants and 225 members. Mike Nichter, who created the MCI Green Card - the initial restaurant platform - invested money restaurant credits, barter experience, and sales management shortly after Mel and David Roth raised the initial fundiing. By 2000, Transmedia was the world's largest dining rewards program, with over 2 million members and 8,000 restaurants. In 2002, Transmedia changed its name to iDine Rewards Network. In 2003, the name was shortened to Rewards Network. The company was taken private in December, 2010.