Type Corporation Area served US, EMEA & ANZ Headquarters Dublin Parent organization Eckoh | Industry Telecommunications Website www.psshelp.com Founded 2002 | |
Key people Todd Funk, Archie Messenger, Keith Ward, Barbara Mckenzie, Tony Porter | ||
Product Support Solutions, Inc.
Contents
PSS Help – Product Support Solutions Inc, was a US independent private Specialist Systems Integrator and IVR Solution Provider for the contact center market. The company was headquartered in Dublin, California with offices in, New York, the UK and Australia. PSS provided competencies in Aspect, Nortel, Avaya, Convergys, Acme Packet, and other major contact center technologies.
Corporate Ownership
The company was incorporated in California in May 2002 by Todd Funk, Archie Messenger & Keith Ward all former executives of Nortel. In November 2015 PSS was acquired by Eckoh Plc the secure payment and contact centre specialist based in London UK and Omaha USA. The acquisition helped Eckoh to expand its US footprint.
Awards and Honors
6 time Inc, 5000 Honoree: 2007, 2009, 2010, 2011, 2013, 2014