Type Privately held company Founded 29 January 1999 Number of locations 9 Parent organization The Jhaver Group | Industry Software Headquarters Chennai Number of employees 1,500 | |
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Area served North America, Europe, Africa Key people Vedant Jhaver, CEO; Harsha Kumar, President
Rajesh Rathod, COO Brands Synapt, Prodapt Consulting Services O/BSS, IoT, business process services, network operations center, ITSM Subsidiaries Prodapt North America, Inc, VDVL consultants telecom | internet B.V., Datamark Prodapt India BPO Pvt Ltd Profiles | ||
Prodapt Solutions Private Limited is an Indian multinational software services, products, and operations company headquartered in Chennai, India. The company focuses on the telecommunication vertical and delivers products and services in O/BSS, business process services, infrastructure management, network operations, IT service management, product lifecycle services, and IoT.
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Prodapt is part of the Jhaver Group of companies, which is an Indian business conglomerate concentrating on healthcare, chemicals, coated fabrics, zip fasteners, protective garments, and software.
Prodapt has delivery centers in India, the United States, the Netherlands, and South Africa. Prodapt is an ISO 9001:2008, ISO 27001:2015, CMMI Level 3 and SSAE16 certified company.
History
Prodapt was established in 1999 in Chennai, India. In 2010, Prodapt expanded its operations in the North American region with the acquisition of Pacific Crest Technology, a North American company focused on telecom.
Prodapt created its in-house IoT framework known as Synapt in 2013. The Synapt encompasses the IoT device enablement framework (Connect), IoT middleware platform (Middleware), service management framework (Service Manager), enterprise data management framework (Data Lake), and machine learning (SMILE – Synapt Machine Intelligence & Learning Engine).
In 2015, Prodapt acquired a Netherlands-based telecom consulting company known as VDVL Consultants, which is now rebranded as Prodapt Consulting.
Partnerships
Prodapt has several industry partnerships, including Sprint, Gemalto, and Aeris. In 2016, Prodapt partnered with Blue Prism to deliver robotic process automation services.
Awards & accolades
In 2011, Prodapt became part of the Deloitte Technology Fast 50 India and Technology Fast 500 APAC.
In 2015, Prodapt was again recognized by Deloitte in Technology Fast 50 India and Technology Fast 500 APAC.
In 2015, Prodapt was named by Liberty Global as the Best Vendor in Support & After Sales.
In 2016, Prodapt has been awarded three key HR awards (Innovation in Recruitment, Talent Management, and Fun at Work) by the World HRD congress.
In 2016, the Process Experience Lab at Prodapt received the "Outsourcing Innovation of the Year" award by Asia Outsourcing Congress.