Type Public limited company Website www.posti.com Founded 1638 Net income 1.65 billion EUR (2015) | Motto Smoother everyday life. | |
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Number of employees 22,219 (2015 on average) CEO Heikki Malinen (11 Dec 2012–) Subsidiaries SmartPOST, OpusCapita AS Profiles | ||
Posti Group Corporation (previously Itella during 2007–2015) is the main Finnish postal service delivering mail and parcels in Finland. The State of Finland is the sole shareholder of the company. Posti Ltd has a universal service obligation that entails weekday deliveries of letters and parcels in all of Finland’s municipalities. Posti’s head office is located in Pohjois-Pasila in Helsinki and in 2014, the group employed an average of 27,253 persons. Posti’s history spans nearly 400 years.
Contents
The Finnish company is divided into four business groups: Postal Services, Parcel and Logistics Services, Itella Russia and OpusCapita. Posti’s net sales in 2014 amounted to EUR 1,650 million. Posti has 22,000 employees. Of the net sales, approximately 96% comes from businesses and organizations. The company’s key customer sectors are commerce, services and media.
As of 2015 the group is headed by Heikki Malinen, and Arto Hiltunen is Chairman of the Board of Directors. The company has operations in ten countries: Latvia, Lithuania, Norway, Poland, Sweden, Germany, Finland, Denmark, Russia and Estonia. Åland Post is the independent postal operator for the Åland Islands.
Operations
Postal Services handles the delivery of letters, direct mail, and newspapers and magazines in Finland through its subsidiary Posti Oy. Delivery personnel also offer check-in and assistance services for the elderly, and in 2016 ran a pilot program offering lawn mowing.
Parcel and Logistics Services offers comprehensive supply chain solutions, parcel and e-commerce services, transport services, international road, air, sea and rail freight services, warehousing or supplementary services and customs clearance services. The company provides global services through its partners.
Itella Russia provides logistics services in Russia.
OpusCapita provides financial process automation. OpusCapita has operations in eight European countries (Estonia, Finland, Germany, Latvia, Lithuania, Norway, Poland and Sweden) and a network of international partners covering the globe.
Historical background
Itella Posti
On January 1, 2011, Itella transferred its domestic postal services to its subsidiary, Itella Posti Oy, or Itella Posten Ab in Swedish. It operates under the brands Posti in Finnish and Posten in Swedish, which have been previously used by the parent company. Service point network consists of nearly 1,000 post offices, of which most are in conjunction with companies run by local entrepreneurs, 50 SmartPOST automatic parcel terminals, and 11 pick-up outlets. There are SmartPOST automatic parcel terminals also in Estonia.
As of February 2011, Finland will be the first country in the world to receive all letters, publications, packages and direct advertisements through carbon-neutral delivery by Posti. This does not involve any extra fees to the customers.
Posti Group is solely responsible for providing postal services. In its current form, the Post Act entered into force in 2011. By virtue of this act, postal services must be provided on a permanent basis and for reasonable prices to all users, throughout the country. In each municipality there must be at least one outlet providing postal services.
The responsibility for the general steering and development of postal services belongs to the Ministry of Transport and Communications. Also the Finnish Communications Regulatory Authority, acting under this ministry, participates in the development of postal services. Among its tasks are monitoring to ensure that the Act on Postal Services and its regulations and provisions are complied with, as well as handling customer feedback.
The basic mail delivery is open to competition and some companies are starting to deliver business letters in populated areas.