Puneet Varma (Editor)

Passenger rights

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Passenger rights are the rights of passengers of public transportation. According to passenger rights regulations, a person may be entitled to compensation in the case of:

Contents

  • injury or death
  • delays
  • damage or loss of luggage
  • erroneous scheduling information

    • This covers various means of transportation, including

  • airplanes
  • trains
  • buses
  • ferries

    • Germany

    All train passengers in Germany are entitled to a 25% refund of the ticket price in the case of delays between 60 and 119 minutes. A delay of 120 minutes or more entitles them to a 50% refund.

    Austria

  • 25% refund for delays from 60 minutes
  • 50% refund from 120 minutes delay

    • United Kingdom

  • 20% refund for delays of at least 60 minutes

    • France

  • 25% refund for delays between 1 and 2 hours
  • 50% refund from 2 hour delay

    • References

    Passenger rights Wikipedia
    (Text) CC BY-SA