Industry Hospitality Area served Worldwide Headquarters United States of America Founded 1996 Type of business Private | Founders Rick Blatstein Website www.otgexp.com Founder Rick Blatstein Number of employees 4,000 | |
 | ||
OTG is a restaurateur which operates more than 300 restaurants and retail concepts in 10 airports across North America. In 2016 and 2014, it ranked among the World’s 50 Most Innovative Companies by Fast Company Magazine.
Contents
History
Rick Blatstein, founder and principal owner, heads up OTG.
Since its entry into airports in 1996, OTG has been recognized throughout the industry for its exceptional customer focus and groundbreaking innovation with regards to bold design and their efforts to disrupt the restaurant and airport industry by developing customer facing technology and deploying it throughout their restaurants and airport gate areas.; growing to become the second largest privately held airport food operator in the United States in just over a decade.
In 2012 OTG announced that it would be bringing 7,000 iPads to OTG restaurants in 5 major U.S. airports including New York LaGuardia Airport, Minneapolis-St. Paul International Airport, and Toronto Pearson International Airport
In November of 2014 OTG announced a $120 million capital investment to renovate Newark Liberty International Airport’s United Airlines terminal C. As part of the plan OTG will be adding 6,000 iPads to the terminal, one to each seat in each dining facility, and at 80% of gate seating. The terminal facilities will be redesigned by a partnership of leading designers including David Rockwell of the Rockwell Group, Jun Aizaki of Crème Designs, David Mexico of David Mexico Design Group and Andrew Cohen and Jeremy Levitt of Parts and Labor Design.
OTG also launched a mobile payment program with United Airlines through which travelers can use United award miles to purchase dining and retail amenities. This program was the first to offer travelers the option to use mileage redemption for in-person purchases.
Services
OTG operates food and beverage services at Minneapolis-St. Paul Airport, John F. Kennedy Airport, LaGuardia Airport, Toronto Pearson International Airport, Boston Logan Airport, Tucson Airport, Washington Reagan National Airport, Orlando International Airport, Chicago O’Hare Airport, Philadelphia International Airport and Newark Liberty International Airport.