Industry Information Technology Website netviewer.com Founded 2001 | Number of employees ~200+ (April 2009) | |
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Key people Robert Gratzl, Jörg Mayer, Lars Thomas Products Netviewer GoToMeeting, Netviewer GoToAssist, Netviewer GoToAssist Corporate | ||
How it services and consulting company comsol uses netviewer for online support and webinars
Netviewer AG is a German IT company headquartered in Karlsruhe. The company’s software products provide web conferencing, desktop sharing, and remote maintenance capabilities. According to market research companies Frost & Sullivan and Gartner, Netviewer is among the leading European providers of web conferencing software. As of 2009, the firm employed more than 200 people at nine locations in Europe and served more than 15,000 corporate customers in 55 countries.
Contents
- How it services and consulting company comsol uses netviewer for online support and webinars
- Netviewer explained in 2 minutes
- History
- Products
- Security
- References
Netviewer explained in 2 minutes
History
Netviewer was founded in 2001. In 2002 the firm won a competition for startup companies sponsored by German savings banks and McKinsey Consulting in Germany. In years 2006 and 2007 it ranked in the top-10 of the Deloitte Technology Fast 50 in Germany. Since 2011 Netviewer is part of Citrix Online, a division of Citrix Systems, Inc..
Products
The core functionality of Netviewer products is Desktop sharing, establishing a direct connection between two or more computers over the Internet t permitting the exchange of screen contents. The firm's products include the web conferencing solution Netviewer Meet, helpdesk and IT support software Netviewer Support, remote access tool Netviewer Admin and the web-based webinar and webcast solution Netviewer Present.
Netviewer Meet was available as freeware for private users and as a software-as-a-service or on-premises licensing models for commercial use. The other products are available as software-as-a-service or on-premises licenses exclusively.
As of 2014, the firm offered two different products, GoToMeeting for web conferencing and GoToAssist for remote access. No free versions are available, only trial versions.
Security
Netviewer products use 256-bit AES encryption and key-phrase-based authentication. Fraunhofer has certified the security of the software in an expert opinion. (The SIT opinion is dated April 2004 and is for Netviewer 2.0 (build 521). There is no opinion about newer versions.)