Abbreviation NeGP Headquarters New Delhi | Formation May 18, 2006 Region served India | |
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Motto Public Services Closer Home Location Offices Spread All Over India | ||
The National e-Governance Plan (NeGP) is an initiative of the Government of India to make all government services available to the citizens of India via electronic media. NeGP was formulated by the Department of Electronics and Information Technology (DeitY) and Department of Administrative Reforms and Public Grievances (DARPG). The Government approved the National e-Governance Plan, consisting of 27 "Mission Mode Projects" (MMPs) and Tencomponents, on 18 May 2006.
Contents
Background
The 11th report of the Second Administrative Reforms Commission, titled "Promoting e-Governance - The Smart Way Forward", established the government's position that an expansion in e-Government was necessary in India. The ARC report was submitted to the Government of India on 20 December 2008. The report cited several prior initiatives as sources of inspiration, including references to the Singapore ONE programme. To pursue this goal, the National e-Governance Plan was formulated by the Department of Information Technology (DIT) and Department of Administrative Reforms & Public Grievances (DAR&PG). The program required the development of new applications to allow citizen access to government services through Common Service Centers; it aimed to both reduce government costs and improve access to services.
Criticism
Lack of needs analysis, business process re-engineering, interoperability across MMPs, and coping with new technology trends (such as mobile interfaces, cloud computing, and digital signatures) were some of the limitations of the initiative.