Type Privately held company Area served Worldwide Headquarters Campbell Number of locations 10 Parent organization CLX Communications AB | Industry Wireless technology Key people Tom Cotney (CEO) Founded 1999 Number of employees 200 | |
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Founders Andrew Bud, Paul McGuire Services Enterprise mobile engagement
Mobile messaging
One-way and two-way global SMS
MMS
Push notifications
HLR / Number Lookup Subsidiaries mBlox, Ltd, Mashmobile Sweden AB Profiles | ||
Mblox inc wins a stevie award in the 2014 stevie awards for women in business
Mblox Inc. is a global company that provides Saas-based mobile messaging solutions to enterprises, including global one-way and two-way SMS, MMS, push notifications, short codes and virtual mobile numbers. Mblox Ltd. was founded in 1999, in London, United Kingdom but later Mblox inc. became the US based parent company after the successful merger with Mobilesys. The company is headquartered in Campbell, California, USA, with offices in Atlanta (US), London (UK), Paris (France), Lund (Sweden), Stockholm (Sweden), Canterbury (UK), Madrid (Spain), Prague (Czech Republic), Sydney (Australia)
Contents
Mblox engagement manager analytics
History
Products
Mblox product lines are all Enterprise to Consumer communications related:
Public Criticism and Fines
Since phone bills from some carriers attribute charges to the company doing the billing, rather than to the business that actually sold and provided the service, Mblox has been accused in Internet forums of enabling a process called cramming, or automatically signing mobile customers up for unsolicited services and billing them accordingly. As of 2008, the company had been fined 22 times for cramming-related offences, totaling hundreds of thousands of dollars. Since mBlox has never had any involvement, direct or indirect, in creating or promoting such services, its responsibility is to try to prevent its customers abusing the SMS-based billing services it provides them. Following the sudden spate of problems in 2008/9, in 2010 the UK regulator Phonepay Plus commended mBlox for "a significant investment in new technology, personnel and resources to aid compliance and prevent further harm occurring to consumers from services operating over its platform." In the UK, mBlox has not been cited in any case since December 2011, at which time the regulator described its actions as "exemplary". On March 19, 2013, Mblox sold its PSMS business to OpenMarket as it chooses to focus exclusively on Enterprise to Consumer mobile messaging. This brings an end to its involvement in mobile payments