The needs of deaf patrons in the library are similar to those of other patrons. However, deaf patrons may have more difficult accessing materials and services. Over the last few decades, libraries in the United States have begun to implement services and collections for deaf patrons and are working harder every year to make more of their collections, services, their communities, and even the world more accessible.
Contents
History
The American Library Association considers disabled people, including the Deaf, as a minority that is often overlooked by library staff. However, in the last few decades, libraries across the United States have made improvements in library accessibility in general and to the Deaf community specifically.
One of the first activists in the library community working toward accessibility for the deaf was Alice Lougee Hagemeyer, who was deaf herself, and most active in the 1970s and 1980s.
Australian librarian Karen McQuigg stated in 2003 that "even ten years ago, when I was involved in a project looking at what public libraries could offer the deaf, it seemed as if the gap between the requirements of this group and what public libraries could offer was too great for public libraries to be able to serve them effectively" (McQuigg, 2003). Clearly, not even so long ago, there was quite a dearth of information for or about the deaf community available in libraries across the nation and around the globe.
New guidelines from library organizations such as International Federation of Library Associations and Institutions (IFLA) and the ALA were written in order to help libraries make their information more accessible to people with disabilities, and in some cases, specifically the Deaf community. IFLA’s Guidelines for Library Services to Deaf People is one such set of guidelines, and it was published to inform libraries of the services that should be provided for Deaf patrons. Most of the guidelines pertain to ensuring that Deaf patrons have equal access to all available library services. Other guidelines include training library staff to provide services for the Deaf community, availability of text telephones or TTYs not only to assist patrons with reference questions but also for making outside calls, using the most recent technology in order to communicate more effectively with deaf patrons, including closed captioning services for any television services, and developing a collection that would interest the members of the deaf community.(Day, 2000, p. 12-22)
Over the years, library services have begun to evolve in order to accommodate the needs and desires of local deaf communities. At the Queens Borough Public Library (QBPL) in New York, the staff implemented new and innovative ideas in order to involve the community and library staff with the Deaf people in their community. The QBPL hired a deaf librarian, Lori Stambler, to train the library staff about deaf culture, to teach sign language classes for family members and people who are involved with deaf people, and to teach literacy classes for deaf patrons. In working with the library, Stambler was able to help the community reach out to its deaf neighbors, and helped other deaf people become more active in their outside community (Hollander, 1995).
Deaf libraries
The library at Gallaudet University, the only deaf liberal arts university in the United States, was founded in 1876. The library has grown from a small number of reference books to the world’s largest collection of deaf-related material with over 234,000 books and thousands of other materials in different formats. The collection is so large that the library had to create a hybrid classification system based on the Dewey Decimal System in order to make cataloging and location within the library much easier for both library staff and users. The library also houses the university’s archives, which holds some of the oldest deaf-related books and documents in the world.(Harrington, 1998, par. 11-14)
In Nashville, Tennessee, Sandy Cohen is managing the Library Services for the Deaf and Hard of Hearing (LSDHH). The program was created in 1979 in response to information accessibility issues for the Deaf in the Nashville area. Originally, the only service provided was the news via a teletypewriter or TTY, by 2006 the program served the entire state of Tennessee by providing all different types of information and material on deafness, deaf culture, and information for family members of deaf people, as well as a historical and reference collection.(Cohen, 2006, p. 51-52)