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Introhive is a customer relationship management (CRM) automation company that has developed systems that utilize existing CRM, contact book and social networking connections within a company, enabling organisations to automate most of the activity that employees typically have to log in their CRM system. They also create an enterprise relationship graph to enable what Introhive refers to as 'warm introductions', rather than relying on sales and marketing cold calls. It was established in Fredericton, New Brunswick, Canada, and now has a number of offices including a headquarters in Washington D.C. and an office in Chennai.
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History
Introhive was founded in January 2012 in Fredericton by Jody Glidden and Stewart Walchl, entrepreneurs who previously founded the content delivery application company Chalk Media sold to Research in Motion in 2009. Introhive raised substantial venture funding during its first year from Canadian and US-based investors. In early 2013, three former executives from Salesforce.com joined the leadership team. Today, Introhive numbers some 35 staff, mostly based in its Canadian offices.
Products
Introhive has developed a Cloud-based software platform that utilizes all the relationships that an organization’s employees have with customers, colleagues, and friends – including social media, email, electronic calendars and contacts. The Introhive platform assesses how well a person knows someone else by assigning a relationship score to each contact. It is designed particularly for large organisations, in which it can be hard to quantify and mine existing connections among employees. Introhive is available on iOS, Android and BlackBerry devices.