International Assistance Group

Description

International Assistance Group is a global alliance of independent assistance companies providing worldwide: medical assistance, travel assistance, roadside assistance, home assistance, employee assistance and legal assistance. Every year International Assistance Group® handles more than 4,4 million cases including nearly 33,000 repatriations on behalf of insurance companies, tour operators, corporates, governments and non-profit organisations.

Contents

• International assistance group forum in marrakech april 2013
• International assistance group forum milan italy 2014
• Description
• History
• International Assistance Group today
• International Assistance Group Partners
• Awards and recognitions
• References

History

The International Assistance Group was founded in 1992 by five European Members to help each other with assistance cases. Over the next ten years independent assistance specialists joined the network, and in 2002 International Assistance Group was formally incorporated as a company.

International Assistance Group today

Today, International Assistance Group has 61 Partners and Preferred Providers and an aggregated turnover of €1.5 billion, with 9.700 staff working through more than 57 continuously-attended alarm centres. Through a network of local organizations more than 10% of travelers abroad are supported by the International Assistance Group. International Assistance Group is a closely linked network with common goals, shared database, shareholding position, and regular meetings and internal Forums to encourage exchange of information and know-how among its Partners. International Assistance Group is also an innovative network model as it provides access to a comprehensive international network of locally independent & autonomous quality assistance experts.

International Assistance Group Partners

1992 – Filo diretto (Italy) www.filodiretto.it
1994 – World Travel Protection (Canada) www.wtp.ca
1994 – Athens Assistance (Greece) www.athensassistance.gr
1994 – SOS International (Netherlands) www.sosinternational.nl
1994 – Medicall (Switzerland) www.medicall.ch
1995 – Omint (Argentina) www.omint.com.ar
2001 – Remed Assistance (Turkey) www.remed.com.tr
2001 – Global Voyager Assistance (Russia) www.gvassistance.com
2001 – On Call International (USA) www.oncallinternational.com
2003 – Customer Care Pty Ltd (Australia) www.customercare.com.au
2003 – Iké Asistencia México (Mexico) www.ikeasistencia.com.mx
2004 – Garantie Assistance (France) www.garantieassistance.fr
2005 – AA International (Malaysia) www.aa-international.com
2005 – Assistance Alliance International (Thailand) www.aa-international.com
2005 – Be Agency (Egypt) www.beassistance.com
2005 - Pol Assistance (Poland) www.pol-assistance.pl
2006 – Iké Asistencia Brazil (Brazil) www.ikeasistencia.com.br
2006 – Iké Asistencia Colombia (Colombia) www.ikeasistencia.com.co
2006 – Iké Asistencia Venezuela (Venezuela) www.ikeasistencia.com/venezuela.html
2006 – Bupa Global (Denmark) www.ihi.com
2006 – Assistance Alliance International (Singapore) www.aa-international.com
2007 – Fil Assistance (France) www.filassistance.com
2008 - Customer Care Pty Ltd (New Zealand) www.customercare.com.au
2009 – Med con team (Germany) www.medconteam.com
2010 – Global Doctor (China) www.globaldoctor.com.au
2010 – Maroc Assistance Internationale (Morocco) www.mai.co.ma
2010 – Iké Asistencia Argentina (Argentina) www.ikeasistencia.com.ar
2011 – Omint (Brazil) www.omint.com.br
2011 - Call Assistance 24 (Czech Republic) www.callassistance.cz/en/
2012 – Egypt Assistance (Egypt)www.egyptassistance.com
2012 – Tyrol Air Ambulance (Austria)www.taa.at
2012 – BIMC (Indonesia)www.bimcbali.com
2012 – Anubis (France)www.anubisgroup.org
2012 – Commercial Medical Escort (USA)www.commercialmedicalescorts.com
2012 – Medicis (Ivory Coast)www.mediciswa.com
2012 – Flying Home (Singapore)www.flyinghome.com
2012 – Cover More AOL (China)www.assistanceonline-china.com
2012 – Mutas (Belgium)www.mutas.be/assistance-internationale
2012 – MOK (Chile)www.mok.cl
2012 – MSO (South Africa)www.mso.co.za
2012 – REVA (USA) www.flyreva.com
2012 – RACC (Spain)www.racc.es
2012 – European Air Ambulance (Luxembourg)www.air-ambulance.com
2012 – One Call Medical Transports(USA)www.866onecall.com
2013 - East West Rescue (India)[1]
2013 - EMA Finland Oy (Finland)[2]
2013 - FAI (Germany)[3]
2013 - Rescue Nurse International (USA)[4]
2013 - Broward Health International (USA)[5]
2013 - Fox Flight (USA)[6]
2014 - REGA (Switzerland)[7]
2014 - Airlink Air Ambulance (Mexico/USA)[8]
2014 - Bangkok Hospital (Thailand)[9]
2014 - Alpine Rescue Service (Nepal)[10]
2014 - Sharp HealthCare (USA)[11]
2015 - Iran Assistance (Iran)[12]
2015 - Healix International (UK)[13]
2015 - AirCARE1 International (USA)[14]
2015 - Hygeia Hospital (Greece)[15]
2015 - Apollo Hospitals (India)[16]
2015 - New Zealand Air Ambulance Service (New Zealand)[17]

Awards and recognitions

From 2011 to 2015, Iké Asistencia, one of the International Assistance Group partners, has been recognized as one of The Best Mexican Companies (Las Mejores Empresas Mexicanas), a recognition promoted by Banamex, Deloitte México and Tecnológico de Monterrey.