Type Private Founded 2003 | Industry Telecommunications | |
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Key people Frank Fawzi, President, CEO and Chairman of the Board
Andre Simone, Chief Financial Officer
Nicolas Dourassoff, Chief Strategy Officer and GM
Matt Edic, Chief Experience Officer Headquarters San Mateo, California, United States Parent organizations Peerless Network, Inc., IntelePeer Holdings Inc. Profiles | ||
Intelepeer achieves same call fail over between two lines for a healthcare company
IntelePeer is a privately held company based in San Mateo, California, and is a leading provider of business communications, cloud contact center, enterprise voice services, and SIP trunking.
Contents
- Intelepeer achieves same call fail over between two lines for a healthcare company
- 2015 intelepeer presidents club
- Corporate history
- Technology
- Products and services
- References
The company is backed by venture capital firms VantagePoint Venture Partners, Kennet Partners, NorthCap Partners and EDF Ventures.
2015 intelepeer presidents club
Corporate history
IntelePeer was founded as VoEX, Inc. in 2003 to provide core network VoIP services to large communications services providers, universities, large enterprises and VoIP applications developers. The company was originally based in Grand Rapids, Michigan.
In July 2006, the company completed a series B funding round for $12 million led by Kennet Partners.
In September 2006, the company moved its global headquarters to Foster City, California.
In October 2006, the company introduced its SuperRegistry, which combines interconnection call signaling and media translation, and ENUM Telephone number mapping registry capabilities to allow peering partners who participated in the SuperRegistry to complete calls with each other through direct digital connections to reduce long distance and international call expenses for customers.
VoEX changed its name to IntelePeer, Inc. in September 2007.
In September 2008, IntelePeer launched its AppWorx communications-enabling application development environment offering an application programming interface (API) based on Web standards like PHP and REST to help service providers and application developers to voice-enable their applications.
In October 2009, IntelePeer joined the Microsoft Partner Program to integrate its platform with Windows Live applications.
In November 2008, IntelePeer completed a series C round of financing for $18 million. The financing was led by new investor VantagePoint Venture Partners of San Bruno, California, with participation by existing investors.
In May 2011 the company initially filed to go public. In January 2012 the company withdrew its request to go public and remains private at this time.
In December 2013 IntelePeer sold its voice peering business to Peerless Network, Inc.
In October 2015 IntelePeer acquired Advantone, a cloud contact center company based in Plantation, Florida. IntelePeer added Advantone's contact center suite to its product line, creating the Atmosphere cloud communications platform.
In 2016, IntelePeer announced its partnership with Cisco to become the first PSTN provider for Cisco's Spark and Meraki products.
Technology
IntelePeer offers cloud-based communications services including SIP trunking solutions for enterprises and contact centers adopting unified communications systems. The company's cloud computing technologies let users communicate via voice, videoconferencing, text, and rich media on whatever device they prefer to use.
Products and services
Cloud Communications - IntelePeer enables voice services for Cisco Spark, unified communications solution that includes integrated calling, messaging, and meeting applications.
Enterprise Voice Services - IntelePeer delivers voice services that enable these organizations to rapidly deploy SIP trunking connections. In addition, IntelePeer offers calling plans that provide flexible, cost-effective terms and packages that adapt to businesses’ operational needs and budgets.
Cloud Contact Center - Atmosphere is a contact center solution delivered through the cloud. Features include advanced IVR, cloud routing, ACD, predictive dialing, agent scripting, and analytics and reporting.