Supriya Ghosh (Editor)

Goverlan Systems Management

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Original author(s)
  
PJ Technologies, Inc.

Development status
  
Active

Developer(s)
  
PJ Technologies, Inc.

Written in
  
C++

Stable release
  
v8.01.03 / August 1, 2014; 2 years ago (2014-08-01)

Operating system
  
Microsoft Windows Mac OS X

Goverlan Systems Management is a software product created and distributed by PJ Technologies, Inc. Goverlan is an on-premises client management software designed for medium to large enterprises for remote control, active directory management, global configuration change management, and reporting within a Windows IT Infrastructure.

Contents

History

Goverlan, the primary product of PJ Technologies, Inc. was conceived and created in 1996 as a result of working at an investment bank in New York City with help-desks worldwide. The product was later commercialized and PJ Technologies was incorporated in 1998.

Features

The Goverlan Systems Management suite is used for IT management, software installation, inventory, and remote control. Other features include: displaying system information, mapping printers, and Wake-on-LAN settings.

Remote Control

Goverlan Remote Control is a remote desktop software option for IT specialists. Goverlan allows for remote control and desktop sharing. With Goverlan, administrators can remote shadow multiple client sessions in a single pane and multiple administrators can participate in a single remote control session. In addition, an administrator can capture screenshots or video recordings during a remote session. Other features that Goverlan Remote Control supports: remote assistance with the ability to connect to computers over the internet, transfer files, or view multiple sessions in one screen and control bandwidth used during a remote session. Goverlan supports Citrix XenApp and Microsoft Terminal Services shadowing.

Administration & Diagnostics

The Goverlan Administration & Diagnostics tool integrates into an existing Active Directory (AD) organization unit (OU) structure for Windows Systems management. Goverlan can perform remote administration on a single machine, group of machines, or entire domain. Goverlan is compatible with VDI, RDP, and Citrix deployments.

Scope Actions

The Goverlan Scope Actions module allows IT administrators to manage software updates, generate reports, add or remove registry keys, and other actions that can be applied to a single computer or a network. Scope Actions allow IT administrators to execute configuration management tasks on client machines, query machines, collect information about user logged-in machines, hardware, software, or processes, and remote monitor workstations in real time, as opposed to retrieving information from a database. IT administrators may also use Goverlan for patch management to push patches to servers or workstations.

WMIX

Goverlan has a WMIX utility to generate WMI queries using the WQL wizard and to export custom queries to other Windows. The WMIX module makes use of pre-existing Windows Management Instrumentation scripts within an interface. A technician can generate a VBScript by defining parameters and clicking the generate script button.

Technologies

  • LDAP – The Lightweight Directory Access Protocol is used by Goverlan for Active Directory integration.
  • WMI – The Windows Management Instrumentation technology is used by Goverlan to expose agent-free systems management services to Windows systems.
  • Intel vPro AMT – The Intel Active Management Technology allows the out-of-band management of Intel vPro ready systems regardless of the system’s power state.

    • Security

    Goverlan Systems Management Software provides the following security features:

  • AES 256 bit Encryption (Windows Vista and later) or RSA 128 bit Encryption (Windows XP and earlier).
  • Microsoft Security Support Provider Interface technology (SSPI) securely authenticates the identity of the person initiating a connection. SSPI is also used to impersonate the identity of this person on the client machine. Using the identity and privileges of the person who initiated the remote control session, the remote control session is either authorized or rejected.
  • Central or machine level auditing of executed remote control sessions.
  • Agents communicate through a single, encrypted TCP port.

    • Limitations

    Goverlan’s desktop software can only be installed on Windows based computers (Windows XP and Above). Goverlan client agents can only be installed on Windows based computers (Windows 2000 and above). Goverlan Remote Control does not support audio or NAT Passthrough, however Goverlan Remote Control’s Remote Assistance feature allows for NAT Passthrough. Goverlan requires the installation of client agents. However, client agents are less than 5 megabytes in size and can be installed via a network rather than independently.

    References

    Goverlan Systems Management Wikipedia
    (Text) CC BY-SA