Type State owned Area served Finavia CEO Kari Savolainen (2012–) Revenue 353.1 million EUR (2015) Number of employees 2,963 Parent organization Government of Finland | Industry Airport operation Website finavia.fi/home Founded 1991 | |
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Finavia (Finnish: Finavia Oyj, Swedish: Finavia Abp), the former Finnish Civil Aviation Administration, is a limited corporation owned fully by the Finnish State. Finavia is responsible for maintaining and developing its 22 airports and Finland’s air navigation system. In 2015, the passengers' volume at Finavia’s airports was over 20 million passengers. Helsinki Airport is Finavia’s main airport. In 2015, over 16 million passengers traveled through the Helsinki Airport. Finavia's headquarters are located at the Helsinki Airport. Kari Savolainen has been Finavia’s CEO since January 2012. The Ministry of Transport and Communications is responsible for Finavia’s ownership steering.
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Interview with johanna mets l customer experience manager finavia corporation finland
Operations
Finavia’s customers are airlines, other operators in the sector, and passengers. Finavia’s main business units are Helsinki Airport, Airport Network, Air Navigation Services and Passenger Services. Finavia's is supported by group companies Lentoasemakiinteistöt Oyj, a real estate company, and Airpro Oy, a company providing ground services for airports and airlines. In addition, Finavia owns Avia College, which is the only educational institution in Finland offering a basic degree in air traffic control.
Finavia’s main services for airlines and passengers are:
Network
The airport network supported and developed by Finavia consists of 23 airports in Finland: 16 civilian airports, four joint operation airports and three military airports. Finavia’s largest civilian airports by number of passengers are Helsinki Airport, Oulu, Tampere-Pirkkala, Turku and Rovaniemi. In 2015, passenger volumes at Finavia’s airports reached 20.1 million passengers, representing an increase of 2.0 percent from 2014. Passenger volumes at Helsinki Airport in 2015 were 16.4 million passengers, up 3.0 percent from 2014.
Helsinki Airport
Helsinki Airport is Finavia’s main airport and the biggest airport in Finland. Helsinki Airport opened in July 1952 for the 1952 Summer Olympics held in Helsinki. Helsinki Airport passenger volumes have risen steadily. In 1988, Helsinki Airport handled around six million passengers annually. From 9.7 million passengers in 2003, passenger volumes have grown to 16.4 million in 2015.
Finavia aims to strengthen the position of Helsinki Airport in transit passenger traffic between Europe and Asia, and to increase the number of direct connections to Europe. At Helsinki Airport, Finavia wants to provide quick transit times and aircraft turnaround times cost-effectively, and to provide quality passenger services and airport experience. Helsinki Airport’s minimum transit time of 35 minutes is among the shortest in Europe.
According to Finavia’s survey, as many as one in every three passengers select their flight route based on the transit airport. Airline passengers have several times chosen Helsinki Airport as one of the best airports in Europe. In 2013, Skytrax World Airport Ranking chose Helsinki Airport as the best airport in Northern Europe. In addition, the ACI International Airport Service Quality 2012 survey showed that customer satisfaction at Helsinki Airport improved in nearly all surveyed areas.
Finavia implemented Airport CDM (Collaborative Decision Making) to Helsinki Airport October 2012. CDM is a procedure by EUROCONTROL, European Organization for Safety of Air Navigation. Airport CDM develops airport operation by increasing co-operation between partners at the airport. Airport CDM aims to reduce costs, achieve lower emissions, improve punctuality of operations and increase customer satisfaction in the airport. Helsinki Airport was the seventh European and first North European airport to adopt Airport CDM.
In October 2013, Finavia received a capital injection of 200 million euros from the Finnish Government. The investment enables Finavia to start the development programme worth of 900 million euros at Helsinki Airport. The aim of the investment is to maintain the strong position of Helsinki Airport in transit traffic between Europe and Asia. The development programme started in January 2014 and lasts until 2020. The development program is expected to have an employment impact of 14,000 person-years. Helsinki Airport is expected to have 20 million passengers each year in the early 2020s, when there will also be about 5,000 new permanent jobs in different companies operating at the airport.
SnowHow
Finavia’s airports are recognized for their SnowHow, which means expertise on dealing with harsh snow conditions at airports. Finavia invests especially in the 24/7 availability of winter weather and airfield maintenance. The unusually large snowfalls in winter 2010–2011 in Europe brought chaos to many airports in Central Europe, with many airports shutting down temporarily. In spite of these snowfalls, Finavia’s airports remained operational throughout winter 2010–2011. Finavia and Helsinki Airport’s SnowHow has also been recognized by other European airport operators.