Suvarna Garge (Editor)

EPLDT Ventus

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Area served
  
Founded
  
2001

Parent organization
  
MOSHI MOSHI HOTLINE, INC.

Website
  
www.epldtventus.com

Headquarters
  
Type
  
Public under ePLDT (NYSE: PHI)

Industry
  
Business Process OutsourcingCustomer Relationship ManagementCustomer Interaction ServicesCall Center Consulting

Number of locations
  
operating in 8 locations

Key people
  
Maulik ParekhPresident & CEO SPi GlobalTim HardinSVP OperationsePLDT Ventus

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ePLDT Ventus, Inc., now rebranded as SPi CRM, is a subsidiary of the Philippine Long Distance Telephone Company (PLDT), a telecommunications solutions provider in the Philippines. ePLDT Ventus operates eight customer contact centers across the Philippines.

Contents

Corporate Overview
Founded in 2001, The company provides a variety of customer interaction services to Fortune 500 customers in the U.S., Canada, the U.K and the Philippines and employs more than 7,000 staff and personnel. Recently, it signed a contract with the Philippine Airlines (PAL) to handle its contact center services.

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References

EPLDT Ventus Wikipedia


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