Founded 1990 | ||
Headquarters San Diego, California, United States | ||
eHelp Corporation (formerly Blue Sky Software) was co-founded by Jørgen Sigurd Lien and Trond Bergquist in 1990, and headquartered in San Diego, California.
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Prior to acquisition by Macromedia, eHelp Corporation was the worldwide leader in automated user assistance software for applications, intranets, and the Web.
eHelp provided the foundation to more than 250 million online Help and user assistance systems around the world. eHelp serves a diverse customer base ranging from Fortune 500 companies such as Cisco Systems, Inc., to government agencies such as the United States Coast Guard, to large educational institutions including University of California, San Diego.
Products
eHelp was most widely recognized for its flagship RoboHelp product, a help authoring tool. eHelp also produced the Flash-based RoboDemo demonstration software. A list of eHelp products also included RoboHelp Enterprise, RoboHelp Office, RoboHelp for FrameMaker, RoboHelp for WinHelp, RoboHelp for Microsoft HTML Help, RoboInfo Enterprise, RoboLinker, RoboScreenCapture and RoboPresenter.
Customers
More than two-thirds of Fortune 1000 companies used eHelp’s products. eHelp’s customers included Lucas Arts Entertainment Center, Microsoft, Deutsche Bank, Siemens, Nixdorf, EDS, IBM, Symantec, Arthur Andersen, Boeing, Coca-Cola, Cisco Systems, Baan Company, Oracle Corporation and Walt Disney.
Awards
eHelp's products have won more than 60 industry awards. In 1998, eHelp won the "Electronics Industry Recognition Award" from the American Electronics Association. In 1999, it was named the 33rd fastest growing technology company in Southern California by Deloitte & Touche, due to its outstanding average annual revenue growth of 304.7% over a five-year period. In 2002, eHelp Corporation was selected by the Association of Support Professionals as a winner of the "Ten Best Web Support Sites of 2002" award. In 2003, eHelp Corporation received the Brandon Hall Excellence in Learning Gold Award.
Corporate Social Responsibility
In 2002, eHelp contributed a total of $12,000,000 worth in RoboDemo(R) eLearning Edition tutorial software to accredited colleges and universities through its Academic Software Donation Program.
In 2003, eHelp contributed a total of $75,000 donation in retail value of eHelp's RoboDemo eLearning Edition software to University of California through the California Institute for Telecommunications and Information Technology [Cal-(IT)²].
Other colleges and universities that have benefited from eHelp’s Academic Software Donation Program include California State University, San Marcos; Grossmont College; Mira Costa Community College; Palomar College; and the San Diego Community College District including San Diego City College, San Diego Mesa College and San Diego Miramar College.