| Online payment system|
December 1, 2010|
500,000 (Fall 2013)
Privately held company
| 75 (as of April 8, 2015)||
Required (can be done through API)
Ben Milne, Shane Neuerburg
Dwolla /dəˈwɑːlə/ is a United States-only e-commerce company that provides an online payment system and mobile payments network.
The company was founded in 2008 with services based only in Iowa, and having only two employees. After raising US$1.31 million in funding, Dwolla launched in the United States on December 1, 2010, with founders Ben Milne (CEO) and Shane Neuerburg (CTO), in Des Moines, Iowa, and with initially just a few small banks and retailers. By June 2011, Dwolla had grown to 15 employees, 20,000 users, and processed $1 Million in a week for the first time.
Dwolla began with Veridian Credit Union for banking services, while The Members Group of the Iowa Credit Union League processed their transactions.
Dwolla provides a white label service consisting of APIs to use the ACH system and white label services expanded from payouts to include instant bank authorization for debiting bank accounts
On May 25, 2011, Dwolla released its FiSync integration, which aims to allow instantaneous transactions instead of the typical 2–3 day of the Automated Clearing House (ACH) transactions. As of June 2011, Dwolla has 11 financial institutions who have signed on, providing access to 600,000 potential customers. Dwolla quietly discontinued FiSync on January 31, 2017.
As of April 2013, the Iowa Department of Revenue allows businesses that pay cigarette stamp taxes to now use Dwolla as a method of payment. Iowa Governor Terry Branstad announced on January 6, 2014 that the state will expand the partnership to allow customers of Iowa Department of Transportation to pay fuel tax and vehicle registration costs online using the service. In February 2015, the US Treasury Department's Bureau of Fiscal Service added Dwolla to the system which allows US Federal agencies to issue and receive electronic payments.
On February 27, 2016, the Consumer Financial Protection Bureau (CFPB) released its first data security-related enforcement action against Dwolla, Inc. Relying on its UDAAP-related authority, the CFPB alleged that Dwolla failed to maintain adequate data security practices despite representations made on the company website and in communications with consumers that the company has implemented practices that exceed industry standards. Among other requirements, Dwolla has agreed to settle and must cease making any misrepresentations about its data security practices.