Girish Mahajan (Editor)

Digi Telecommunications

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Industry
  
Telecommunication

Motto
  
"Lets Inspire"

Number of employees
  
2,500

Headquarters
  
Shah Alam, Malaysia

Founded
  
1995

Parent organization
  
DiGi.Com Berhad

Digi Telecommunications httpslh4googleusercontentcomfhGsjfIZahUAAA

Type
  
Key people
  
Albern Murty (CEO)Sigve Brekke (Chairman)Haroon Bhatti (Chief Human Resource Officer)Karl Erik Brøten (Chief Financial Officer)Loh Keh Jiat (Chief Marketing Officer)Eugene Teh (Chief Corporate Affairs Officer)Kesavan Sivabalan (Chief Network Officer)Orsolya Sekerka (Chief IT Officer)Praveen Rajan Nadarajan (Chief Digital Officer)

Products
  
Telecommunication ServicesMobile ServicesCable Television

Revenue
  
MYR 6.914 billion 2015MYR 7.019 billion 2014MYR 6.733 billion 2013

Net income
  
MYR 1.723 billion 2015<MYR 2.031 billion 2014>MYR 1.706 billion 2013

CEO
  
Albern Murty (1 Apr 2015–)

Profiles

Digi telecommunications sendirian berhad introduces new brand identity


Digi Telecommunications Sdn. Bhd., DBA digi, is a mobile service provider in Malaysia. It is owned in majority by Telenor ASA of Norway with 49%. On 24 May 1995 Digi became the first telco in Malaysia to launch and operate a fully digital cellular network.

Contents

They were also the first to offer GPRS (2.5G) and later EDGE (2.75G) in Malaysia on 14 May 2004. DiGi primarily uses the 1800 MHz band for GSM with the network code of 502-16.

Digi is listed on the Bursa Malaysia under the Infrastructure category act.

It uses the native dialling prefix identifier of "010", "016", "0143", "0146" and "0149", although with the implementation of Mobile number portability mandated by the Malaysian government this does not apply to subscribers who switched from their old mobile service provider over to Digi. At the moment, switching to DiGi is free.

Coverage, Products, and Services

As of December 2016, DiGi has 2G coverage of 95% on populated areas, 3G at 90%, 4G LTE at 85%. LTE-Advanced (LTE-A) population coverage is currently at 41% nationwide, likely measured at the lowest signal quality at -110dBm.

Digi operates 2G GSM/GPRS/EDGE, 3G WCDMA/HSPA+, 4G LTE network.

Digi Telecommunications Sdn. Bhd. provides a variety of mobile communication services. These services include voice under their prepaid plans & postpaid plans, SMS, data plans and services, international roaming, international calling card and WAP services.

Digi is the second operator in Malaysia to launch VoLTE, initially available to iPhones running iOS 10.1 and above.

Subscribers

As of second quarter of 2016, Digi has 12.35 million subscribers (10.39 million prepaid, and 1.95 million postpaid customers). 64.5% are Internet users. About 62% Digi subscribers are smartphone users. There are 6 million prepaid Internet users. The Telco said that it now has 3.3 million 4G LTE users.

Postpaid ARPU is at RM82 (upfrom RM80 in Q1 2016) while prepaid ARPU is at RM34 (down from RM35 in Q1 2016).

Awards and achievements

In 2014, Digi was ranked 100th on Forbes World’s Most Innovative Companies 2014. Digi was the only Malaysian company, and the only telecommunications operator from Asia to be on the list.

In 2015, Channel News Asia ranked digi as one of the top 3 companies in Malaysia and ranked 40 in Asia Top 100 Sustainability Ranking. digi is lauded for its "preemptive measures to safeguard the privacy of its 11.4 million customers by adopting the ISO 27000 information security management system certification and conducting third party independent assessments to strengthen its privacy systems and processes".

References

Digi Telecommunications Wikipedia