Delivery Performance (DP) is a broadly used standard KPI measurement in supply chains to measure the fulfillment of a customers demand to the wish date. Following the nomenclature of the DR-DP-Matrix three main approaches to measure DR can be distinguished:
Contents
Formula
If (
Else
NULLDemand:= customers wish c:= product identifier p:= Time period e.g. a day, a week, a month ...
The cumulation over a period and a group of product identifiers c is done as follows:
whereas p is determined by demand period
Singular case definition
To fit to the needs of the environment, the granularity of a singular case (
Formula
arrival date = delivery date + transit time
By cumulating the results of singular cases over a certain period p and, if necessary, additional criteria c (e.g. customer, product, ...) the delivery performance is calculated as follows:
whereas p is determined by the arrival date
arrival date = delivery date + transit time
By cumulating the results of singular cases over a certain period p and, if necessary, additional criteria c (e.g. customer, product, ...) the delivery performance is calculated as follows:
whereas p is determined by the first confirmed date
Result
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