Puneet Varma

Datix Limited

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Industry  Software
Headquarters  London, United Kingdom
Founded  1986
Type of business  Private Company
Website  datix.co.uk
Founder  Brian Capstick
Number of locations  4
Datix Limited wwwdatixblogcomwpcontentthemesdatiximagesd
Key people  Seyed Mortazavi (CEO) Jonathan Hazan (Director)
CEO  Jonathan Hazan (Apr 2009–)

Datix Limited is a patient safety organization that produces web-based incident reporting and risk management software for healthcare and social care organizations. Its headquarters are in London, England and it has offices in Chicago, USA and Toronto, Canada.


The application is widely used by staff including clinicians in more than 80% of the British National Health Service (NHS) to report clinical incidents Staff are trained in using Datix as part of an NHS trust’s mandatory and statutory training The system can even be used by paramedics, air ambulances and water companies The system can be used to manage incident reporting, risk registers, complaints, claims, requests for information, safety alerts and CQC standards in the UK.

James Titcombe was appointed as Patient Safety Specialist at Datix in April 2016.


Datix was in 1986 by Brian Capstick, founder of Capstick Solicitors, a law firm specialising in defending NHS hospitals against clinical negligence claims brought by patients involved in medical accidents. The idea was to help hospitals by developing an incident reporting software that monitors quality of care, control costs and minimise reputational damage, and also help hospitals to meet regulatory requirements.

Examples of use

Serco Health implemented Datix web-based incident and risk management software at various healthcare organisations and seven prisons throughout the UK.

East London NHS Foundation Trust introduced changes to its Datix system for incident reporting in 2014 to make it more useful. It now gives feedback to the original reporter about actions taken to address their concerns, and there are dashboards to Datix to allow services to view trends in incidents over time, and to integrate incident data with other quality data, which staff can access from any computer.

Healthcare Insurance Reciprocol of Canada (HIROC), Canada's leading provider of healthcare liability insurance, developed a company-wide Integrated Risk Management tool using Datix. Based on academic research and subscriber feedback, HIROC revolutionized the way it looked at risk. Data from the system can form the basis of academic research into patient safety issues.

The North West Commissioning Support Unit along with 17 other Commissioning Support Units in the United Kingdom offers a Datix managed solution to NHS organizations.

James Titcombe reports sadly that “I’ll Datix you”, is used as a threat in argumentative situations in the NHS.


Datix Limited Wikipedia

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