Supriya Ghosh (Editor)

Chain Reaction Cycles

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Industry
  
Cycling

Number of employees
  
Circa 500

Founded
  
1984

Revenue
  
£109 million (2010)

Headquarters
  
Ballyclare

Parent organization
  
Wiggle Ltd

Chain Reaction Cycles hubchainreactioncyclescomwpcontentthemescrc2

Products
  
Mountain Biking, Triathlon, Road Cycling, BMX bikes and frames, components, accessories and apparel.

Website
  
chainreactioncycles.com

Motto
  
The world's largest online bike store

Founders
  
Janice Watson, George Watson

Profiles

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Chain Reaction Cycles is an online retail website selling sporting goods focusing mainly around cycling. Based in Doagh, in Northern Ireland, in 2013 Chain Reaction Cycles is the largest online bike shop in the world.

Contents

Chain Reaction Cycles specialise in selling equipment and apparel for various disciplines of cycling including mountain biking, BMX, cyclocross, road cycling, triathlon and running equipment.

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History

Chain Reaction Cycles started out as a small bike shop named Ballynure Cycles which was opened in 1985 by George and Janice Watson using a £1500 bank loan in the small village of Ballynure in Northern Ireland.

The business moved to larger premises in Ballyclare in 1989 and the name of the shop was changed to Ballyclare Cycles. During this time the Watson family organised some of the first ever downhill races in Ireland and put together the first ever Northern Ireland Downhill series.

As business continued to grow a mail order service was created and adverts were placed in cycling publications. In 1998 the business was moved again to a warehouse to accommodate the increase in orders through the mail order service.

In late 1999 the company registered domain name www.ChainReactionCycles.com and launched the Chain Reaction Cycles website. The first sale was a chain link sold for 11p. The sales grew each year, and eventually Chain Reaction Cycles became the world’s largest online bike store. In 2011 revenues were £136.4 million (€170 million). Its peak sales were in 2013, at £155.6 million. By this time the website was providing multi lingual service and currency options for many countries.

Products

Chain Reaction Cycles sells equipment and apparel for various disciplines of cycling including mountain biking, BMX, cyclocross and road cycling, and also triathlon, motocross, running and swimming equipment. In 2014, the company had a 90,000 item catalogue and processed 6,000 orders a day. The website receives around 1.5 million hits each month.

Chain Reaction Cycles sponsor various cycle teams in several different disciplines including the CRC/Nukeproof downhill mountain biking team, the CRC/Vitus road cycling team and CRC/BMX team.

The company also maintains the Davagh Forest biking trails.

References

Chain Reaction Cycles Wikipedia