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Cambridge University Hospitals NHS Foundation Trust

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The Cambridge University Hospitals NHS Foundation Trust is one of the United Kingdom's NHS foundation trusts. It was originally named Addenbrooke's NHS Trust. It became a foundation trust and was renamed in 2004.

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The Trust provides healthcare for people in the Cambridge area, in southeast England, and specialist services such as transplantation, treatment of rare cancers and neurological intensive care for a much wider area. It runs Addenbrooke's Hospital, the Rosie Hospital, and Saffron Walden Community Hospital. It is one of the Shelford Group an informal organisation of ten leading English University Teaching Hospitals and part of the Cambridge Biomedical Campus.

The Trust is part of the UnitingCare Partnership, a consortium with Cambridgeshire and Peterborough NHS Foundation Trust. In September 2014, the Cambridgeshire and Peterborough clinical commissioning group announced that the partnership was the preferred bidder for an £800 million contract to deliver older people’s health services in Cambridgeshire beginning in April 2015. The goal is for a single lead provider to be responsible for older people’s healthcare services and adult community health services, to better coordinate and improve this aspect of healthcare throughout the region.

Keith McNeil the chief executive is a one-time special forces sniper and a former transplant physician, who moved to the hospital from Brisbane. He resigned in September 2015 following a Care Quality Commission Report which put the hospital into special measures.

Computerisation

As part of its eHospital transformation, the trust installed an Epic Systems electronic health record system in 2014, which together with a Hewlett-Packard infrastructure transformation, will cost the Trust £200 million over 10 years. The Epic implementation is the first end-to-end deployment of Epic in Europe, as well as the first Epic implementation in the UK. 2.1 million records were transferred to it and it went live on 26 October. In the weeks after Go-Live, it experienced significant teething problems. There were particular problems with communicating pathology results with both the new Epic system and the system used by The Pathology Partnership, the newly formed joint venture pathology provider. The trust reported ongoing issues with pathology codes and reporting leading to difficulty matching test results to patients, requiring re-checking. “GPs were asked to stop all routine blood tests at short notice; patients were attending their GP surgery for blood tests and had to be turned away. Some tests that had already been taken had to be discarded and GPs had to repeat them. The trust has apologised to GPs’ patients and The Pathology Partnership has written to GPs giving details of the 200 patients affected". Chief information officer, Dr Afzal Chaudhry, said "well over 90% of implementation [had] proceeded successfully".

Dr Chaudhry has described the difficulties of computerising clinical practice in some detail. "If you take some of the senior consultants who'd never left notepad and books. They'd trained as a student, used them as junior doctors all the way through and some of these people, they'd been there for years. Then overnight we took everything that they knew, then threw it away." The trust has installed 6,000 new PCs and 395 workstations on wheels with a battery pack and 24 inch widescreen monitors capable of moving all around the hospital.

It was the first Trust to receive the Healthcare Information and Management Systems Society Stage 6 Award in November 2015 for the effective use of technology in providing high quality patient care within a year of going live, the fastest in the UK.

Research

The trust has one of the 11 genomics centres associated with Genomics England. All the data produced in Genomics England's 100,000 Genomes Project will be made available to drugs companies and researchers to help them create precision drugs for future generations.

Performance

The trust was one of 26 responsible for half of the national growth in patients waiting more than four hours in accident and emergency over the 2014/5 winter. The trust spent £13.2 million on agency staff in 2014/5.

The Care Quality Commission placed the trust in special measures in September 2015. This was a surprising move and generated considerable publicity and controversy. The chief executive, Dr Keith McNeil and the finance director resigned. Its sudden failure has been blamed on shortages of staff and an increased use of agency staff, which increased costs and reduced quality and on the new Epic electronic health record system. Waiting times for treatment increased and as many as 200 beds were occupied by patients who were medically fit for discharge, so that the hospital was repeatedly unable to admit patients. It projected a loss of £64 million for 2015/6.

In December 2015 staff were told payment of their salaries was dependent on a loan from the Department of Health. In February 2016 it was expecting a deficit of £39.7 million for the year.

In September 2015, the trust was placed in special measures after Care Quality Commission inspectors deemed it inadequate. It was taken out of special measures in January 2017, following a visit from inspectors the previous September. The Care Quality Commission has since given the Cambridge University Hospitals Trust a rating of “good”.

Whistleblowing

Dr Narinder Kapur, consultant neuropsychologist and head of neuropsychology was sacked in 2010. The trust claimed there had been a breakdown in their relationship because of his management style and working methods. He said he had raised concerns about staff shortages and the impact on patient care several times to his line managers. In July 2013 an employment tribunal ruled that he had been unfairly dismissed. Dr Kapur subsequently set up a website for whistleblowers, providing resources and advice on whistleblowing, patient safety and professionalism.

Private Finance Initiative

The trust made a Private Finance Initiative deal in 2007 for the building of a £76 million elective care centre. It is required to pay £9 million a year for 30 years to Key Health Services (Addenrookes) Ltd. which is owned by 3i and NIBC Bank.

References

Cambridge University Hospitals NHS Foundation Trust Wikipedia