Industry Software Area served United Kingdom | Headquarters Didcot, Oxfordshire Founded February 2000 | |
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Dsv bybox
ByBox is an international software and supply chain management company with its headquarters in Didcot, Oxfordshire.
Contents
History
ByBox was born in Silicon Valley in February 2000. The original mission was to build technology to make the delivery of online shopping more efficient. The first product was an electronic lockerbank connected to the internet. Today, ByBox continues to lead the global market for locker-based solutions to difficult supply chain problems. Online shopping remains a core market for ByBox with a range of automated Click & Collect solutions, but it has expanded market-leading offering into the global field service market. Today, the three pillars of ByBox are software, technology and infrastructure. Thinventory™ is ByBox’ proprietary software platform designed to re-wire field service supply chains to operate with less inventory and minimal distribution. The mantra of Thinventory™ is to “move the data, not the part”. Technology tends to be in the form of ever-smarter boxes. For field service, the latest product is a revolutionary app-controlled smart box called Stockonnect™. For Click&Collect, smart boxes take the form of temperature controlled units for the grocery market through to market-friendly electronic lockers to eliminate the painfully high labour cost of manned Click&Collect counters. ByBox’ infrastructure is a combination of smart box networks and, in the UK, the largest pre-8am 7-day distribution network delivering over 20 million mission critical items every year. ByBox’ Tech Services division completes the picture, providing outsourced technical resource to for deployment and maintenance of mission critical technology.
Executive Directors
Stuart Miller, CEO
Steve Huxter, COO
Pete Rowse, CFO
Dan Turner, MD ByBox Click & Collect
Mark Garritt MD ByBox Field Service
Kevin Hole, Finance Director
Claudine Mosseri, Group Services Director
Andy Crees, Group Operations Director
Key Metrics
2015 revenue: £68m.
Employees: 500
Net Promoter Score: +94 (world-class)
Acquisitions
2000 – Logibag SAS: global leader in electronic networked lockers)
2001 – Dynamid: locker-based technology for the home
2003 – Partspeed: field service division of Hays PLC
2007 – Bearbox – UK locker network
2009 – NewcoTech: field technicians (swap-outs)
2012 – PPR: field technicians (projects)
2013 – Echo: field technicians (break-fix)
2014 – Business Direct: UK locker network.